Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,281 reviews
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality. quality quality quality quality quality...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Modem!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s narrow and lightweight. I like that it’s not bulky looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to buy for my home, my family is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect modem for my needs!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade and this product is sure to do the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellente

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have must buy must own must play must watch must see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes great with my nighthawk router from Best Buy’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup. Compatible with Comcast. Works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Netgear router as well, and very satisfied with both.

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 3 out of 5 stars

    Works ok

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good modem would not buy it in 2020 but for 2018 it was good

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi AvrCdavr,

      Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Hi speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the leased one from Comcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are set on being a cordcutter this is the modem for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far So Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This replaced my 3 year old Arris that started giving me problems. The Arris was a gigabyte modem also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with the ease of setup, modem functioning as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, definite improvement over spectrum modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better deal at costco

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good router. Found out that it was a little better deal at Costco. Otherwise, 5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    netgear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works just fine, set up box, it has a combination ethernet and wireless mode.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Promised much, fell short

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this and return my Comcast one. I purposely picked one that had a higher spec and expected to get more performance. To start it wouldn’t connect to the internet and after contacting help desk, the next day I was able to finally get it going. Since then it stops the internet out and hadn’t shown any performance upgrade when it does work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over-all a good device nonissues does what it needs to do for the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs as expected and it’s slim. No problems or complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a diet that works, this one is for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but too big

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great but it has 2 dissatisfiers: 1. It is ENORMOUS 2. Lights cannot be disabled

    I would recommend this to a friend