Customer Ratings & Reviews

I was attempting to move away from the Xfinity rental and the CM1000v2 seemed like a well-reviewed option. However, setup immediately went sideways while using the Xfinity app. The modem was caught in a constant cycle of trying to connect or activate with no real progress after 20-30 minutes. I called Xfinity and they confirmed that the CM1000v2 is still supported but, for some reason, the MAC address of the exact modem I bought was not supported. I had never heard of this before. I contacted Netgear and they confirmed the MAC address was correct but didn't understand why Xfinity couldn't activate it. They suggested calling Xfinity again and, if it still doesn't work, getting both Xfinity and Netgear on a call to resolve. To me, this is way too much work for what should be a trivial activity. I'll be returning this modem.

This was a perfect upgrade to an older modem.......

The wifi is better now after installing this modem

It was not to much money and it does a good job sending signal all over my house for many devices.

Easy to hook up and very fast connection. Pretty straight forward

This works great my whole house is wireless and internet tv so if that’s what your looking for it’s great

It's a modem, alright. It works. It doesn't not work.

works great and love being cable free. it was easy to install

Purchased this for home use...solid modem, great signal.

The only reason I didn't give this a 5 star rating is due to it having only one ethernet port.

Great modem but its doesnt work with comcast phone service

Nice basic DOCSIS 3.1 modem, nothing to write home about. Claims of 1Gbps + are a bit exaggerated... thought it was Grande throttling my connection or just network traffic, turns out the modem can’t handle the load or properly maintain bandwidth. Swapped out to a modem with identical specs and capabilities, no speed issues at all. TL;DR: does the job but doesn’t do it fast.

I'm actually getting the same quality out of this device as I did one much more expensive

This helped my Internet and with keeping me online.

product is good and worth to buy. giving wide range and good for single family home

Great router and it reaches all parts of our house.

This is a wonderful product. I am just loving this.

Not atable enough. It’s hang there a few times. I have to restart it to make it work. Also there’s once I have to reset it. All those parents control and security features are not build in but rely on 3rd party software which you need to pay extra money which is troublesome and spending more money. I returned it

The product fixed the problem of my old modem always dropping the connection. Very fast and very easy to set up!

Works well and it doesn't have the Intel chip in it.