Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, easy router

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and easy setup. Easy to follow instructions. Buy and stop renting stuff from your internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New generation for Comcast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comcast cable modem that is the new updated version..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well. Had to power cycle almost weekly due to speed slowing down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great electronics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for first times on their own.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed to do. I have had no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay, I bought it since I have the netgear nighthawk X10 however the arris surfboard work better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very happy with the speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost bought a Docsis 3.1 a week sooner. Glad I didn’t as was great to find one with telephone as well (I didn’t need a built-in router). Thus far, activated and has worked without flaw!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Save money on your cable internet bill now!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty nice modem. 1000x better than the garbage the cable company sticks you with!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the problematic Arris that continued to disconnect and reset!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device...set up sucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somewhat difficult to set up... wants the set up process to go online ...

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Nighthawk Netgear Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new modem. It came right on time. I wished I would have purchased it a year ago…a combo modem plus router but I didn’t know exactly what I needed until I talked with my cable provider staff.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only buy if you want to get a new one every year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for few days past the one year warranty and it Crapped out and needs to be replaced

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good modem

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it on the recommendation of a Comcast service tech that came to my house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    DOCiS 3 routers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a opportunity to install the device as of yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product met my requirements. It was a good product for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unplug it from time to time

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing great nothing horrible. Not really sure what makes a router great. Gave it 4/5 because I had to unplug it quite a bit recently. Not recommending due to Netgear customer support scheme to make you pay for them to decide if it is under warranty

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, netgear is very reliable brand I really recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Hunk of irritating JUNK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, to be fair I bought it three years ago. However, I paid 189 for it back then I for that price it should last more than three years. I did some further research just now and I should have done it back then. STAY AWAY FROM NETGEAR. Their MODEMS SUCK. I just now bought a MOTOROLA MB8600 DOCSIS 3.1 Cable Modem from Amazon on sale for 159 regularly 179. This time I bought an assurion 29.99 four year warranty. However, I will likely not have to use it as Motorola has a solid rep compared to NETGEAR at least regarding Cable Modems. Can't stand how they are packaging modems with routers. I don't like that. I only want a modem. I love my eero router. ef the combos. Those are JUNK.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    significantly. Bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit complicated to set up. Did not seem to improve speed signifcantly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one output, I needed to purchase a block to plug everything into

    I would recommend this to a friend