Customer Ratings & Reviews
- Model:
- CM1000-100NAS
- |
- SKU:
- 5712202
Customer reviews
Rating 4.7 out of 5 stars with 4281 reviews
(4,281 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great modem at a great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this modem to avoid having to continue paying my cable company a rental fee.
I would recommend this to a friendRated 3 out of 5 stars
Needed more coverage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it wasn't what we needed. Had to go a different route, in order to get the coverage we needed.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worked perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a significant upgrade from my old device simple set up plug and play
I would recommend this to a friend Rated 5 out of 5 stars
GREAT CABLE MODEM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to upgrade my old modem to DOCSIS 3.1. Seems to be working o.k.
I would recommend this to a friendRated 4 out of 5 stars
Comcast forced me to update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. No noticeable difference form my previous cable modem.
I would recommend this to a friendRated 4 out of 5 stars
Works, it expensive
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works, no complaints except price. Have t had issues
I would recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
Xfinity-Comcast throttles device.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xfinity throttles this device and I am now having to rent a modem. MAD because cannot return item. Comcast is difficult to work with. Couldn't get over 200mb speed with a direct connect. Comcast modem was 980mb. Not sure if i want to spend another 8 hours on the phone with Comcast to get it to work. They deny throttling of course. I'm sure the device is good but not with Comcast/Xfinity
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi DLL1536,
If you are not receiving the speeds you would expect to with your modem we will be happy to look into the support opportunities with you. Please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 4 out of 5 stars
It is a good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well after set up. Required help from the manufacturer
I would recommend this to a friendRated 4 out of 5 stars
It works!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great status page, seem to be working so far. Love it!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
No problems. Easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had it less than a month but it was easy to install and has been working properly. Ask me in 6 months to see if my opinion changed.
I would recommend this to a friend Rated 3 out of 5 stars
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this modem but the speed is not the best. I still get lots of buffering.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Shelly2,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CM1000 speed and buffering. We recommend checking out this troubleshooting resource: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
- Cons mentioned:Ethernet ports
Rated 1 out of 5 stars
Very disappointing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worse modem this is. They just have the false information. Never reached the capcity, maximum was only 180 mbps. I talked with netgear represemtative so many times and they never sorted out my problem.just wasted my time.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a old modem . Not sure if its made to much of a difference
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does its job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended. Was exactly what i needed. I would recommend
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it,much better then one we were renting from cable company
I would recommend this to a friend Rated 4 out of 5 stars
Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement modem, had a Motorola this mobem much faster more stable
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Look here vs Arris.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So so much better then the Arris units that cost about the same.
I would recommend this to a friend Rated 4 out of 5 stars
Sturdy modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong signal pushing power and compatible with Xfinity Gb service.
I would recommend this to a friendRated 4 out of 5 stars
great unit for my home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad this was recommended to me by the Best Buy rep.
I would recommend this to a friendRated 4 out of 5 stars
Good cable modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any lag. Great for streaming music and watching movies.
I would recommend this to a friend