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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4233 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the speed and performance of the Nighthawk DOCSIS 3.1 Cable Modem, as well as its ease of use and setup. Compatibility and DOCSIS 3.1 were also appreciated by some users. Some customers mentioned experiencing lag and noted the number of ethernet ports, while others commented on heat and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,233 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how easy it was to install and use. Quick

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It worths every $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Motorola SB6141 who worked very well for the last 4 years but for some weird reason about two weeks ago my Comcast internet speed went down from 265Mbps to 138Mbps. After chatting with Comcast CS for about 1 hour the problem persisted so they scheduled a technician to come in a few days. I know my internal wires are fine so I thought it must be the modem. After some research I decided to pull the trigger on the Netgear CM1000 and oh boy, what a pleasure to see my speed not only coming back to the 200's but also increased from 138Mbps to 298Mbps even that I'm in the 250Mbps plan. This is definitely a must have even if you only need DOCSIS 3.0.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does exactly what it’s supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd one of these I’ve purchased. First one fried by lightning strike (no more inexpensive surge protectors). It serves a single purpose - acquire the signal from your ISP and pass it on to your router. In that, it excels. Highly recommended.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    300mps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Cox 300mps and a Nighthawk AC3600 router in my basement. Upstairs in my livingroom I ping 244mps to my Galaxy7 thru WiFi. Cox is going to have Gigabit speed, to my home, over coax in 2 years or less. So when my 8 channel Netgear modem couldn't keep up with 300mps I upgraded to this docsis 3.1 so I'll be ready for Gigabit. Plus the 32 channel makes my 300mps sing! Stream 4k HDR from YouTube and Netflix no problem. I was looking at the Arris but I have no experience with them and since it was just bought out I'm not to sure.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy a modem instead of paying for a rental. It's fast and reliable.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good Netgear Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just got a new Netgear Cable Modem a few weeks ago so I'm very happy with this Cable Modem there is no problem at all and running faster. Thanks a lot to Netgear.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced cm500, seems better at a consistent speed and also connection is better.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, nice and fast. Looks great I am very compact. I’ve had it for quite some time now and still running very well.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lightning Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works great. It's my second purchase of this model because a thunderstorm bricked the last one. I did not get the extended warranty but did this time. I got the same one because I was really happy with the performance.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old one 5 years old. Easy setup when scanned QR Square on box with phone. Easy step by step instructions.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a Motorola SB6121 cable modem and was by far the easiest to setup. It was all done through the web console. I've only had it for a month, but haven't had any issues or problems with it. My PC seems to be running faster after replacing my modem. I like that it has an on and off switch on the back. It comes with a 3' or 4' ethernet cable, power cable, and modem.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly Recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to save myself from paying my monthly charge on a cheap modem that could barely keep up with 1 Roku TV. This modem is lightning fast and works like a champ. Once installed, all you do is call your internet provider and have them initialize it and you are good to go. Before you buy, check with your provider to make sure aftermarket modems are compatible with their service!!!

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my old unit which can’t handle 1Gb internet. My ISP provider is Mediacom, call tech support up to activate the device and my unit up and running within a few minutes, pulled 937Mbps on the the first speed test (wired).

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use it anymore, but this router worked great for me when I did

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Quick and easy setup. Fast speeds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was quick and easy with this new modem and I am getting speeds very close to my 1GB rated Comcast connection.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    router review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works grate much better then the ones from Internet provider

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing blazing fast speeds & keeps my ping lower

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cable modem ive ever owned & ive been with using netgear products since the past 6yrs & ive been extremely happy with there products i have never been let down & I will continue to use netgear so yrs to come i own the netgear nighthawk xr500 gaming router & it is amazingly blazing fast really helps with lowering your ping. Ive been a huge fan of netgear

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Boppana

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old basic modem with this because I had frequent internet disconnect and slow streaming with frequent buffering. I used this modern in conjunction with orbit router. It works great and solved all the issues.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to use modem provided by cable company. Pays for itself within a year since you don’t have to pay the rental fee to the cable company

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast Connection and Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East set up and works great. I connected some Eero Pros to it and my whole house is covered.

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    Reference #18.29182117.1764063179.31d7d34a

    https://errors.edgesuite.net/18.29182117.1764063179.31d7d34a

    I would recommend this to a friend