Customer Ratings & Reviews

I purchased this modem to replace my outdated C6300. Modem worked great for 27 days only. This could have just been a bad run but I expect better quality and support from Netgear.

Takes at least 15 minutes to connect to internet after reboot. That is the longest time i have ever had to wait for any router. Even had to return 1 because it wouldnt connect at all. Returned and got the newest Arris modem

Unfortunately not what i needed so i didnt get to test out potential, it has only 1 lan port and is NOT a dual modem WiFi router. Good if you have mesh network or wifi router on hand

Modem helped my family get the full capability of the band with that we pay for.

I think it worked fine - had some connection issues and do not believe it was the modem since we were having service issues. Was it ISP, modem, router, laptop?? This may have been the issue since we ended up replacing it just before the 90 days were up. Customer support was good but the return options were not that great. Basically had to pay $30 to get it shipped first, then could return the old one. Other option was to return the old first, then wait 5-10 business days to get the new one. Plan to check out Google's products next time.

I really like this. I can use it with any internet and it works really great.

great modem for the price 3.1 a must have if you have comcast for internet

This is a great modem and very easy to set up and start using right away.

This may be a great modem however when using it with Xfinity/Comcast. I was continuedly having connection issues. At one-point Comcast connected to it & said the firewall settings needed to be at low not high. I called Netgear for them to tell me since it is only a modem it did not have firewall settings. While it did have some security, I could not adjust it. Comcast recommended ether renting one from them or getting a modem with a firewall that could be customized. Hopefully Best Buy will let me exchange it on a modem with a firewall that can be customized.

Appears to be fine so far, into the approximate month! No issues

I purchased this because the Arris SURFboard was not in stock. I came home and tested the new speed, 1Gbps. The speed was inconsistent. I returned the product and purchased the SURFboard from another Best Buy store the same day. I started getting better speeds and at a more consistent rate immediately. I'll stick with Arris.

I don’t know if this works better than a panaramic or not. All I know is I still needed WiFi extenders added!

Great quality !! Works great fast speed good price for the machine

Called for help installing at netgear, ended up talking to someone in India and couldn't understand them. Called 3 times, got hungup on 3 times. Findly called Comcast and got it installed.

Purchased last year to replace cable modem. Stopped working after a little over a year.

easy set up to replace my old modem from Cox . much more power

Bought this 5 months ago and it has worked perfectly since.

I bought this modem less than two years ago based on the solid reviews. And until this week, this modem was true to those reviews--it worked well every single day. Until it completely died instantly. All the lights went orange and essentially the modem fried itself. In looking at other 1-star reviews, this premature death is happening to many folks. It will work great right until you pass the warranty expiration and then between 13 and 22 months, it dies on you. $200 down the drain.

Complicated to connect. Ended up sitting in my closet because it’s so hard to return electronics at Best Buy. Not simple.

Very nice product. Works well with spectrum Cable company