Customer Ratings & Reviews
- Model:
- CM1000-100NAS
- |
- SKU:
- 5712202
Customer reviews
Rating 4.7 out of 5 stars with 4281 reviews
(4,281 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta product does not work with spectrum internet
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install improved quality & speed of our internet
I would recommend this to a friend Rated 2 out of 5 stars
It was good when it worked.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was good. Had to reset it 4 or 5 times a day. I liked that it had an on off button. Returned to store and got an Aris modem that was recommended by sales rep and it works great but does not have on off button, you have to unplug it to reset if needed (have not had to so far). I probably just got a bad one.
No, I would not recommend this to a friendRated 5 out of 5 stars
Valuable, worthwhile purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've given up on DSL, and now switching to cable, this buy from Best Buy will save us money and has already saved time. We expect it to provide years of service. The people at the RC store knew what would work best.
I would recommend this to a friendRated 3 out of 5 stars
Work great for 18 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 18 months started to drop internet and had to return for replacement
No, I would not recommend this to a friend- Cons mentioned:Ethernet ports
Rated 1 out of 5 stars
Modem only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked for help and salesman picked this up and said this was all I would needed. I told him it for wireless. I thought it was router and modem combination. Got all the way home to find out it was only a modem.
No, I would not recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. Would recommend it....................
I would recommend this to a friend Rated 4 out of 5 stars
It's okay (3.5 stars)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on sale, but for the price I wish I didn't have to manually reset it as much (every few weeks). It could be my ISP's problem, but my previous modem didn't have to be reset as much as this one.
I would recommend this to a friendRated 3 out of 5 stars
It’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok so far but I have to make this 50 characters
I would recommend this to a friendRated 3 out of 5 stars
average modem
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modem worked well but was not as easy to deploy as the arris modems
No, I would not recommend this to a friendRated 1 out of 5 stars
1 year, 3 days, it Left The Chat
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much more to say than that. I would steer clear of this particular boat anchor. The last Motorola modem I had lasted will over 10 years. This is simply unacceptable.
No, I would not recommend this to a friendRated 1 out of 5 stars
This modem is junk.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I bought this modem because I just upgraded to Comcast gigabit internet. It would work for a short time (sometimes 5 minutes, sometimes an hour) and then it would just stop. All the lights go off on it. I thought it was a faulty modem so I exchanged it. The next one I got did the exact same thing. I had a Comcast technician come to my house and he told me the modem is no good. I can only conclude that everyone of these on the shelf was bad. This time I exchanged it for an Arris SB8200. That one works like a charm with absolutely no issues. I would steer clear of this one.
No, I would not recommend this to a friendRated 1 out of 5 stars
incompatible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although it said it could connect to Spectrum internet, it was not compatible and had to return.
No, I would not recommend this to a friendRated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NETGEAR - 32 x 8 DOCSIS 3.1 Cable Modem - Black was OK for my house.
I would recommend this to a friendRated 3 out of 5 stars
Good but overkill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Opted for an Arris modem. Will consider once DOCSIS 3.1 is adopted by ISPs
No, I would not recommend this to a friendRated 3 out of 5 stars
Netgear modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to upgrade. I was having problems with this also
No, I would not recommend this to a friendRated 3 out of 5 stars
Speed issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 1gbps with xfinity but only seing 815 Mbps. That's not good
No, I would not recommend this to a friendRated 1 out of 5 stars
Not compatible with Comcast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instead of renting a modem from Comcast I decided to buy one. Everything I read said this is compatible with Comcast. I was having trouble getting Comcast to recognize the modem and called their technical support. When I gave them the model number, CM1000-100NAS, they said it is not compatible. I don't know if this is just in my area or not.
No, I would not recommend this to a friendRated 5 out of 5 stars
Cm1000 the best modem for Gigabit speeds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Cm1000 modem paired up with the Ax8 Router by NETGEAR is a must have for Blast and Gigabit speeds from Comcast (Infinity) Delivers amazing wifi range and speeds
I would recommend this to a friendRated 1 out of 5 stars
Unreliable hardware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I "upgraded" from a DOCSIS 3.0 to this...only to have it repeatedly drop offline. I've got 1 gbps internet with between 6 and 20 ping...so there's absolutely no reason for this modem to disconnect/drop between 4-8 times a day. I troubleshot ever part of my system, from cable through mesh, then reconnected the old modem and have had no disconnections for four days. Not impressed with Netgear, and going back to Arris.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TopGee,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.