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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 4,281 reviews
  • Rated 3 out of 5 stars

    Netgear 32x8 Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear 32x8 Cable Modem, Netgear 32x8 Cable Modem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of Money!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem only connects at 20-40 download speeds , Not happy at all as a best buy customer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    GEEK SQUAD SPENT HOURS TRYING TO MAKE THIS WORK

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT TO REPLACE $15 ROUTER RENTAL FEE FROM ISP. FINALLY THEY GAVE UP & RE-INSTALLED COMCAST ROUTER. I HAVE TO WAIT A WEEK TO GET A "QUALIFIED" WI-FI SPECIALIST TO MAKE IT WORK AND SET UP OUR EERO MESH SYSTEM. NOT RECOMMENDED

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi humpthegrump,

      If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you!

  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage, it lasted 2 months and had to replace it, then upgraded to next level modem, it last 3 months. When it worked it was great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    This is 22nd Generation Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just followed instructions as is very easy installation. Speed Test Results : 325.12Mb/s up, 33.01Mb/s down). This is 22nd Generation Product !! Which suppose to come on 01/01/2100 Top Most Quality MODEM for COX! I used CM500,CM600,ARRIS,SB-6190 , NETGEAR CM-600. Awesome performance. Consistent speed, No drop. I am getting 10-15% more than what i subscribed always !!!! What Else We need, Though out the house, Backyard, front yard, side yard, all bed rooms,dining,living area all speeds are exceeds my expectations.Frankly this is what any customer needs. If you compare quality virus price, This is very low priced, Exceptional quality man. I think may be this is FIRST time i am writing review like this, very excited. I would like everyone to feel like me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to setup had to use Comcast to connect. Took about 45 min to connect. Its been solid after setup Comcast was very helpful working with me. Netgear needs to improve their online setup procedure, otherwise its all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent modem no complaints about it so far works great with my eero

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy NETGEAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem went out after 5 months and NETGEAR’s horrible customer service refused to replace it. I already had to do a factory reset on it multiple times before. But because the lights were still on they said it works fine when it has only had problems since I’ve had it. Even my ISP tried to fix it and couldn’t. And they still couldn’t get it to connect to the internet. Eventually I just used a different modem and now everything works fine.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Btr1,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 2 out of 5 stars

    Check compatibility twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I checked out compatibility with my internet provider prior to purchasing and even though I was given the green light it never worked properly, I returned it with no issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast speed and simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box simple plug and play. Dramatic increase in network speed and no big downs despite 5 devices streaming at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement was exactly what i needed. Interest repsonds well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Literally swapped connections. No noticeable speed difference from this to spectrum modem. If anything, latency increased by a couple milliseconds. The problem was the connection was unstable. Every 10-15 minutes I would lose any download speed. It would correct itself after a minute. I tried resetting etc. I didn’t care enough to go into the settings and see where the issue was. I just wanted it to work without issue in the first place. I returned it and went back to spectrum modem. Everything works fine again.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Doosty,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem

      Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
      Thank you.

  • Rated 1 out of 5 stars

    Don’t do it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooooo I went over on my monthly internet and I couldn’t figure out why. I never came close to my limit until I bought this. Apparently from reading other articles, this little guy “leaks” data. Sounds weird... No joking... It happen... I returned it and bought something else. Haven’t had a problem since! Don’t buy this if you’re on a home data plan!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Shawn,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 2 out of 5 stars

    Returned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this because it didn’t work with my cable connection. Probably a very practical, reasonably priced router. Return was very easy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO CUTOMER SUPPORT, RMA CASES ARE IGNORED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make your research before buying a product. Netgear don't respong to RMA, Customer support you need to pay after 90 days. so no support. This modem drop the upload connection constantly, Its just faulty. No Ranging Response received - T3 time-out. I had no issues before with Motorola modems. or Arris.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Netgear is bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 6 months and I called to get a replacement and they didn’t want to help. They said I was out of free tech support

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came highly recommended by a friend of mine and I was not disappointed either considering its compact size and good coverage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Works Fine But Smells Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this modem to replace the one provided by Comcast. The Comcast modem produced an odor of burning plastic and was intolerable. Unfortunately this modem is doing the same thing, a bit less but still intolerable. The smell from both modems were confirmed by several other people. I don't understand why these things smell bad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Signal strength

    Rated 1 out of 5 stars

    Dropped connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router would randomly drop internet connection and would also get bad connection signal from Skype. Brought this back and got an arris and all the issues went away.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    netgear modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been working great so far no issues! nice black modem.

    I would recommend this to a friend