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Customer Ratings & Reviews

Your price for this item is $188.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 4253 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 4,253 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Most reliable modem yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited too long to upgrade my modem to this model and missed out on faster speeds available through my carrier, Comcast Xfinity. Since upgrading, I've noticed not also faster downloads but fewer needs to restart. Very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit overkill for my needs but no lag when streaming pairs nice with the Netgear nighthawk. No lag when playing video games. Fastest internet I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Just what the doctor ordered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great modem. my other one failed and i had to have something that day due to working at home due to the coronavirus. Checked Best Buy, they had it, and it was up and running in 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Performance but Pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had this modem very long; probably five or six weeks. I am pleased with the performance but I must add that I generally do not put much stock into a review of a product that has been in use for a short period of time. I would rather hear from somone who has used an item for a year rather than little over a month. While I am pleased with the performance to date I also think the product cost more than it should have.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to get ready for Docsis 3.1 on Comcast. Even though it is operating as a Docsis3.0 modem right now, it has been rock solid. No noticeable dropouts or need to reboot.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast Modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. High speeds. Does all the heavy lifting for my household. Price was good too for the higher speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    works at advertise

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must if you have giga speed internet. it works at advertise. no more connection problem. and it will be best if you pair this with wifi6 router.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Works as stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in, powered on and in less than 10 minutes I was on Xfinity service. No issues in 3 weeks. I have signed up for 150 Mbps service but Speedtest has reported up to 179 Mbps. Soooo much faster than my 12 Mbps DSL service.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and will save us money on the long run. This is not a router/ modem combo and works great with our Google router and mesh points

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just updated my modem bc I was haveing some lag issues and thought it was my internet company first, but then I noticed that some games ran fine while others were lagish. I bought this one to try out and haven’t had issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great modem by Netgear!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up and working great and reliably with our internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works with Spectrum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old cable modem is slow and need a faster modem to take advantage of the new Spectrum download speed for streaming TV. This cable modem work with Spectrum and easy to setup. Couldn't be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok but more than I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem when I switched from Comcast Xfinity to Century Link. I needed a modem that was compatible with the internet provider. It worked well but after doing a more in depth research I leaned that this modem is more than I needed at the time and in the near future. The reason I returned this modem was because Century Link (or some other internet providers) are not all nationwide or provide service in all major or smaller cities. Since I am moving in 2020 to a dogfeeent city having this modem may not be needed it may not be compatible with other internet providers. Also, the DOCSIS 3.1 is a very new technology and by the time this is nationwide standard this modem may be old or obsolete therefore I chose to return it and rent the one from my provider at this time until another unit comes out at a lesser price. For the most, it worked very well and I have no complains of this modem. The “one star” is for the price for the new technology and it’s price tag. I still recommended if you are to stay put in your current location but for someone like me who relocated every 4 years (military) it makes little sense.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WOW Just WOW DOCSIS 3.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has produced a great cable modem that fully utilizes all the enhanced resources in DOCSIS 3.1 I pay for Comcast 300 mbps and on speedtest regularly receive 340 to 370 with this modem. Added bonus no rental fees from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good Upgrade for overall performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well for all our internet needs. Speed has been really good and consistent throughout the apartment. Setup was a breeze as well. Highly recommend for your current needs and to be future ready with 3.1.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem handicapped by included cable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old modem died I bought this modem and am very pleased except for one thing. After installing, my internet connection slowed to a crawl. A little troubleshooting found the problem. The only DOCSIS 3.1 modem available came with a Cat 5 cable to connect to my router. ?!?!? Does Netgear know where I can get a Corvette speed limited to 45 mph to go with it? Luckily I had a Cat 6 cable that I was using with the old modem that fixed the problem. Very disappointed on that one point. You can't fit 1gb through a 100mb line.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fast modem, futureproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with a DOCSIS 3.0 modem and replaced it with this one - since then no issues and have been getting the advertised speed from my ISP. Haven't had to restart this at all since installing it, fantastic modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Fastest modem I have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem so I can future proof my home network. I am so p,eased with this unit. This is the first unit that has never had any lag and I get fadpstwr than advertised internet speeds. This unit is very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Really fast cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast. Quick setup on Xfinity. Just make sure you have a connection to go through their site.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to connect but must call ur internet provider to activate service delivers awesome service way better than your providers modem it's a must have for gamers

    I would recommend this to a friend
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