Customer Ratings & Reviews
- Model:
- CM1000-100NAS
- |
- SKU:
- 5712202
Customer reviews
Rating 4.7 out of 5 stars with 4281 reviews
(4,281 customer reviews)Rating by feature
- Connection Quality4.7
Rating 4.7 out of 5 stars
- Performance4.7
Rating 4.7 out of 5 stars
- Setup4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the product's impressive speed, strong performance, and overall ease of use, including its simple setup and seamless connection. They also appreciate its compatibility, DOCSIS 3.1 support, and affordable price, noting that it operates without lag and stays cool. However, customers are negative about the limited number of ethernet ports and, for some, the signal strength.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Wrong product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what the sales associate told me it was. Returned it and got the right router that was needed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi YoDaddy,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 1 out of 5 stars
Modem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great of a modem I had to shop for a better modem and ended up with the orbi
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a hefty price and right out of the box was defective. Don't waste your time and money.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Dickler,
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
What a disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for over a month now, I’m not satisfied and disappointed with the outcome..connectivity is minimal not that great
No, I would not recommend this to a friendRated 1 out of 5 stars
GARBAGE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in barely over a year. Garbage and wasted money. Should have just rented from Cox
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Crappy,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Piece of JUNk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem keeps disconnecting my internet. Confirmed by Comcast tech support that it’s the modem. Will be returning
No, I would not recommend this to a friendRated 1 out of 5 stars
Night Hawk is a modem without Wi-Fi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy expert said this modem had Wi-FI and it does not. It was returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kept loosing connection and finally dead 13 months old.
No, I would not recommend this to a friendRated 1 out of 5 stars
bad modem
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return defective mabe just this one but decided not to go with another same make
No, I would not recommend this to a friendRated 1 out of 5 stars
Slow speeds, cuts out multiple times/day, wouldn't
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow speeds, cuts out multiple times/day, wouldn't recommend.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Buyer,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Breaks after 3 weeks. Save your receipt.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 3 weeks after buying. When it worked it was ok.
No, I would not recommend this to a friendRated 1 out of 5 stars
Burned out quick
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks. Burned out after less than 8 months. Don’t bother with this.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Humanbeing,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Unknown
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know anything about, not sure if I purchased it......
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MortenHappy,
If you have questions about your purchase history please check with BestBuy.
Thank you
Rated 1 out of 5 stars
Horrible set up process, did not recognize source
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just a bad product. Could not get it to recognize the source to connect to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will need replaced within 2 yrs
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 18 months and stopped working. $170 wasted!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow and freezes and have to reset a lot. So I don’t recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Drops signals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor performance Drops WiFi Over priced Unreliable
No, I would not recommend this to a friendRated 1 out of 5 stars
Was not compatible with isp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to set up with my cable isp which is suddenlink
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Suprising Modem
Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is amazing! I didn't expect any difference from my netgear cm600 which gave out after 3 yrs. Youtube videos instantly play without waiting and with a cheap router which needs to upgrade this week. Webpages load faster than docsis 3.0. This modem is the best modem i have ever owned. Gaming on this modem is great bullets and hit register quick. I would recommend this modem to any house. It is pricey but it is worth the price for me.
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Heat
Rated 5 out of 5 stars
Solid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement for the COX provided modem. All in all it appears to be a good choice. Its faster than the cox modem, I pay for 150meg, and previously was getting 150-155 this one clocks at 175 or so. I was kinda concerned about the number of reviews that noted high heat, but since it sits out in the open,figured i was ok. Its warm, but not any more than the cox modem. As long as there is a bit of circulation I dont think there would be a probem.
I would recommend this to a friend