Customer Ratings & Reviews

Got new high-speed internet and this modem to go along with it. So far no complaints.

This router disconnects from the network every few months or a year. To get it working again, I need to turn it off and let it rest for about 10 minutes before turning it back on (sometimes it needs multiple rest periods).

The model works as expected, be able to replace Xfinity-owned modem

I replaced my SB6190 with this CM1000, Night and Day difference, Boot Time was about 30-45 seconds, unlike the 1-2 minutes of the SB6190. Ping times are 8-10 msec unlike the 25-30 of the SB6190. This is just my first impressions, but so far so good. SB modems are not the same since Arris bought them.

so far so good,holding it`s own...................

This is the one if you need a 1Gbps cable modem. No complaints.

this is a lot better than my old arris modem. Faster too

Yeah yeah, great router … though I was just comparing prices and just thought I'd mention it's funny how literally anywhere else online you can buy the thing for the same price, but here ya'll claim its 189$ but we're "saving" 40% because you so graciously lowered the price..

It works well but there should be printed set up instructions instead of having to download an app. Without a working modem it took a long time for the download to complete

This modem is excellent!! I purchased it to replace the Xfinity issued modem/router. I already had a Netgear brand router and was happy with its performance. Signal is good throughout the house. Overall I’m very happy with my Netgear modem.

Excellent choice. The coverage is excellent, good looking item.

Work great no issues since 2020. Called comcast about not able to get 100mbps getting only 29-39mbps they blamed the modem

I purchased my own cable modem since I did not want my own router to be behind a cable company's modem/router combination. I use a mesh network at home, and wanted a separate modem, which at the time was not available. Unfortunately, Netgear's warranty is only one year, and my Geek Squad warranty was only for 2 years. My Internet became sporadic, and I blamed the cable company; then the connection dropped, and troubleshooting isolated the problem to the modem. I had no options but to get a replacement from the cable company; now supplying separate modems and routers at no charge. I won't be purchasing my own cable modem in the future.

Great modem, i have it hooked to my eero routers and works great!

I got this Modem at a closeout price, incredible.....Used it successfully from Aug 2022 until Late November 2022. After Black Friday 2022 this Modem started acting up, and caused all kinds of problems and heartache. It would take 10- 30 minutes to connect to internet, and lost signal very easily. My cable provider sent out a supervisor, who claimed that this Modem was damaged by a firmware update. It was past the store return window. I reached out to Netgear, because it still was in warranty. They WOULD NOT accept my return because they insisted I prove that it was defective, and went back and forth with emails for three weeks. So basically they insisted that I do their work for them. I concluded the correspondence by telling them, I am done with Netgear, and you have lost a lifetime customer. I would recommend almost any other brand but this. They weren't discourteous, but they were dismissive. I decided the Netgear had already stolen enough of my time. But Seriously NEVER will I purchase a Netgear product ever again.

Excellent modem for “future-proofing” if gigabit internet is not yet available in your area, but you know you want it when it arrives.

Works great! No issues for the last 3 years. The newer version has better traffic management.

Works as intended. One of the best modems available

Quick, easy install, Great upgrade for outdated cable modem. Totally satisfied.

The router is excellent for your whole house. Must buy