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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4254 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,254 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for the price. Not cheap but it does the work as it described. Easy to set up. Anyone can do it. You will have this for awhile because it is DOCSIS 3.1. So in the long run, you save money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Super fast internet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast internet. Easy to install. This item replaces a Cablevision modem that costs $11 per month to rent. A no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Real great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to install and it really did great job quick to install and it will give u the high speed I would really recommend to buy this it’s worth it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 5 out of 5 stars

    Ready for the next few years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem pad faster than my old one and will be compatible for the next free years so I’m happy. I bought the 4 year plan just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    After 1 year, still working fine.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Works fine. Decent price. Have to unplug and restart occasionally, probably due to cable internet provider and not the modem, but no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    3.1 Docsis Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boosted my speeds by 75% as my old modem was throttling me at its max, I now get 17% better speeds then I pay for(150, but get 175+ down), So I'm pretty happy. So far issues no reboots either. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem only because it supports Comcast's newest high speed technologies. Also with this I don't need to pay monthly rental fee for a Comcast modem. This modem is dummy proof it's literally plug and play

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pretty good and you get what you are paying for

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently updated my Modem. I had the arris sb6141 and I was getting around 200mb or less . My provider is cox and I have my ultimate 300 mb. After switching to this modem, I was getting over 300mb connected and over WiFi 254 or more depending where you are too. I would recommend this for anyone who wants a good speed internet and get advantage of what you are paying for . I’m planning to change my router too for the new WiFi 6 and maybe improve more my WiFi connections. It was a bit of a pain to have cox to update my modem since it took awhile to have internet access .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A no brainer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop paying the rental fee! This is a no brainer, you on average pay 10 dollars a month for the rental fee with the modem you are provided by your internet provider (look at your bill). In one year, you have spent 120 dollars. Use that money and buy a good modem. I have a wife and two girls, ipads, apple watches, smart tv’s and me and my wife have our own ps4’s when we game. I have experienced NO ISSUES. Before with the one provided by optimum I would get issues on my roku as well as some lag when I would play.... nothing. That is all gone. Do yourself a favor and pick one up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and manage. I haven't had any problems with this modem since I purchased it. Great value and the speeds have been awesome. Another great product from Netgear!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This product is worth the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few months and have had no issues and im running at least 15 different devices all prettu much at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy setup, fast modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to set up, basically just plug and play, and it has sufficient speed capabilities well beyond what my ISP can actually offer so it should be good for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it's a DOCSYS 3.1 modem, and it'll be good for a long time. I was super easy to get online, and is super reliable which matters a lot to somebody who works from home. My only complaint is that the base of this could be a little more sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 3.1 with anticipation that in the next few years, 3.0 will be phased out. Bottom line for all things connectivity, it's only as fast as its weakest link. We buy mid-grade service from the cable company so this modem far out performs what's coming in. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, there are only two self-owned routers you can buy for Comcast if you have speeds over 250 mbps. This modem is one of them and I chose it over the Arris docsis 3.1. Older docsis 3.0 modems will cut your speed off at 250 mbps with Comcast. I have 450mbps with Comcast and routinely test over 500mbps over wifi with the netgear nighthawk AC2300 router. Expensive modem but it will handle speeds up to 1gig and likely last you 10years so you don't have to upgrade when you get higher speeds. Compared to paying Comcast $10 plus tax every month to rent a gateway that is at best AC1250, this equipment is a bargain, will perform better than a modem/router combo gateway, and last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    lmarie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and is very easy to set up. Has functioned reliably as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Up to Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems with my Xfinity signal. After rewiring, there were still speed issues, so I decided to upgrade to a more current modem. Easy to set up straight out of the box. Unit delivers ~350mbps from Xfinity throughout most of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super Reliable Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been great for our house. While we do not have gigabit speeds at our home yet, this modem gives us the capability down the line to get those types of speeds. Depending on the Internet Service Provider, you might be better off getting the 16 channel modems, as most providers are not taking advantage of the DOSIS 3.1 standard yet. Keep in mind that if they change the standard, you would be better prepared for the future in getting this modem instead.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Strong router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Easy setup. Muliple device handled easily with wifi router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Highly Recommend, Quality products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched, and got exactly what I expected. Netgear has been my choice of options, and never had regrets. One of the Modems recommended by cable company, and it's a Netgear. Speed went from 30-40mps,to 70-90mps. Wifi Route test Speed 190-210mps. Product support, Product setup, Product quality, If it works, Don't Fix it. Not the top of the options available, but hey, definitely top Product.

    I would recommend this to a friend
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