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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 4238 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the speed and performance of the Nighthawk DOCSIS 3.1 Cable Modem, as well as its ease of use and setup. Compatibility and DOCSIS 3.1 were also appreciated by some users. Some customers mentioned experiencing lag and noted the number of ethernet ports, while others commented on heat and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 4,238 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear DOCSIS 3.1 cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this modem increased my internet speed 25%, over my old modem 3.0 with out with out increasing my internet speed. Very Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast as all get out and ready for the future!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With DOCSIS 3.1 I'll be ready for the next network upgrade! This modem has much more channels than a stock cable gateway! Compatible with Xfinity from Comcast, Cox, Mediacom Cable, and more.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Replaced Xfinity's rental garbage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 ding for having to return a defective unit for a replacement. 5 star performance once we finally got set up. Its NOT plug and play for Xfinity, they couldn't help with remote install, we had to have Xfinity rep come and configure. We paired with a TP Link AX 6000 router and now have a spectacular wifi setup that separates the two channels, smart devices are a snap to configure now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Its excellent!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Got rid of slow optimum provided modem and replaced with this. Works the same even after a year

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Top choice modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear modem is very reliable, transmit signal without latency.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast fast fast

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cable modem. Super fast! No issues setting up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No Looking Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have a Netgear Nighthawk R700 to go with this, and I would never look back. Best set up you could ask for. Ookla speed tests give me 240 mbps download with 12 mbps upload on the 5.0. The 2.4 is pulling 99.4 mbps download 12.2 upload.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one ive ever had a great price. Thank you BEST BUY!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent download speed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice after the sudden death of my old modem. Good speed as shown in the photo. Review after more than a month of use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear CM1000 Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had zero internet / wifi problems since installing! Sent back ISP gateway which they refused to bridge to my Netgear AC 4000 Tri-Band router

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear 32x8 DOCS IS 3.1 Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my cable modem to get the internet speed I am paying for. No problems and I am pleased with getting the speed I pay for. Average over 800mbps on 1g service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR CM1000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to cox ultimate and needed a better cable modem. Upgraded to this and it works perfectly. Usually range from 200-300 downloads speeds. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been this product last 6 months, no complaints so far. Settings this device relatively simple.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A money saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small easily seen does a great job. Works well with my Orbi router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great product, easy set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this Netgear modem. It was easy to set up with my existing mesh system/router. The lights on this product are a lot more subtle than the Arris brand, and I like they are not so bright! It works well and has been reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great modem

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely one of the best modems for this price point. works with my xfinity internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using Comcast Internet Service. Cable Modem is easy to setup - Once you provide Comcast the Mac Address and Serial Number - You save yourself the $ 11.00 per month Rental Fee not having to use there modem - After a year or two of ownership -the Modem will pay for itself and is better then what they are providing. The Modem is fast and reliable as long as your signal levels are on the plus side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing bad to say about this modem. It can handle up to 1 gig at least and I don’t have that yet but will be upgrading with my modem and router set up. My router chews up bites for security. I have a dream machine hooked up to my net gear modem and work great together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my provider and was easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Nvidia Shield is tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just getting started in the brave new world of Internet TV. I have been studying all the options. The Nvidia Shield is the best! The Amazon Fire TV is great also but the Shield is the way to go and Best Buy has some really good deals. I also purchased the optional stand, a bit pricey but very high quality and design.

    I would recommend this to a friend