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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4255 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,255 reviews
  • Rated 5 out of 5 stars

    Great Modem for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get a new modem as our previous one was getting outdated so went on Xfinity's website and saw this one as compatible. Main reason we got this is that this has the 3.1 DOCSIS capability so once that is available in my area I will already have the modem to do it and not have to upgrade again. Right away we noticed an improvement in our internet services.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace a rental from cable company. The rental had to be reset daily with cable company assurance that the service to the modem was excellent. Tried multiple replacements for the rental from cable company. Finally, decided to purchase this modem and it has been sterling. Never been restarted and performs wonderfully.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a recommendation from the internet service provider and unit holds up great for all the house devices with minimum lagging and interruption

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the Trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to 1 Gbps service from Xfinity and needed to upgrade to a DOCSIS 3.1 modem. Setup was easy and I was up and running (without the need for an Xfinity tech!) in less than 5 minutes. I also like the physical profile of this unit, especially compared to the ARRIS/Motorola units and their white case/blinding status lights. This one makes its presence known much less.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Solid modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace the worthless piece junk modem that spectrum provided. Worked perfectly and connected up to their system faster than their own gear. Fast stable connection. Have had zero problems since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed up update my router to 3.1 for fast speed internet through Xfinity. My internet went from 300Mps to 800Mps with a very stable connection. Top of the line from NETGEAR, love their Nighthawk lineup!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very fast and provides very reliable speeds. Easy setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router Does what it is supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues with Routers in the past. Not as result of Best Buy but rather with my ISP. I am currently with WOW, that said Best Buy was great at working with me exchanging product to finally end up with this one. Since we have installed this unit, internet has been stable and fast. ONE TIP make sure your router can keep up if you are migrating past 100Mb.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Setup was easy, especially for someone like me that is not tech savy! It has not dissappointed and would definately recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem of the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is the Modem of the future. Speed and connectivity is at its best.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    1 Gig connection on Mediacom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, get 1 gig speeds on Mediacom plan. Make sure to call them so they register the device MAC address (as stated in the instructions).

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds and reliable connection. worth the investment and it is future proof

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace my NEW Comcast rental gateway which was junk and required daily reboots and weekly tech support OUT OF THE BOX. I first purchased the Netgear Orbi satellite router. The Netgear CM1000 was advertised to work the best with Orbi. I was not disappointed! I now enjoy great internet service which is fast and uninterrupted. Great investment with the service protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with the job your employees provided to us. Our internet system is now running seamlessly and we can be anywhere inside or out and get thru. They did a marvelous job, were extremely professional (Nick was one of the techs and wish I could remember the other), walked us thru as needed and were so polite. Would definitely recommend them again. Thanks for this great service.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for xfinity customers who don’t want to rent their modem. The quality and standards Netgear hold their products to us much greater then Motorola and the surfboard modem. I get much more consistent speeds from the provider using this. If you purchase your own modem choose netgear over the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this router as an upgrade from my DOCSIS 3.0 modem and it has worked great. Great speed, does not reset at all. One of the reasons I chose to upgrade was because my previous modem would reset at least once or twice a day. I have had no issues with this new modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Delivers as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Fast. Easy to set up. All round great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, minimal cords. Works great just as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    ABSOLUTELY FANTASTIC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchase the Nighthawk that had 3.1 DOCSIS with it, though I already had an existing modem. Needless to say, the other modem took a dive and I decided to bite the bullet and get this modem that was very compatible with all my other existing Netgear hardware. I'm not too sure what I waited so long and I was able to a notable difference right off the bat.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Greatest Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to quit paying cable company rental fees , for my needs this nighthawk modem is great for my needs for streaming and gaming, gives me the best quality of speed needed to do my things for my entertainment. even says five star , tell you the truth i would rate this as a rate of a 10.

    I would recommend this to a friend