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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4277 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk DOCSIS 3.1 Cable Modem, particularly its speed and overall performance. Many users found it easy to set up and use, and appreciate its compatibility with services like Xfinity. Some customers noted minor drawbacks such as the number of ethernet ports, while others experienced issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 4,277 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the Trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to 1 Gbps service from Xfinity and needed to upgrade to a DOCSIS 3.1 modem. Setup was easy and I was up and running (without the need for an Xfinity tech!) in less than 5 minutes. I also like the physical profile of this unit, especially compared to the ARRIS/Motorola units and their white case/blinding status lights. This one makes its presence known much less.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value /speed great. Consumer friendly. Easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is very fast and provides very reliable speeds. Easy setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear has always been my go to for internet and networking. Their products are high quality and easy to use while not breaking the bank. Yes, they sometimes cost a bit more than the alternatives next to them, but I have never had an issue with Netgear equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem of the future

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Modem is the Modem of the future. Speed and connectivity is at its best.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds and reliable connection. worth the investment and it is future proof

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem to replace a rental from cable company. The rental had to be reset daily with cable company assurance that the service to the modem was excellent. Tried multiple replacements for the rental from cable company. Finally, decided to purchase this modem and it has been sterling. Never been restarted and performs wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router Does what it is supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had issues with Routers in the past. Not as result of Best Buy but rather with my ISP. I am currently with WOW, that said Best Buy was great at working with me exchanging product to finally end up with this one. Since we have installed this unit, internet has been stable and fast. ONE TIP make sure your router can keep up if you are migrating past 100Mb.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to replace my NEW Comcast rental gateway which was junk and required daily reboots and weekly tech support OUT OF THE BOX. I first purchased the Netgear Orbi satellite router. The Netgear CM1000 was advertised to work the best with Orbi. I was not disappointed! I now enjoy great internet service which is fast and uninterrupted. Great investment with the service protection.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, very fast and reliable. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    ABSOLUTELY FANTASTIC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchase the Nighthawk that had 3.1 DOCSIS with it, though I already had an existing modem. Needless to say, the other modem took a dive and I decided to bite the bullet and get this modem that was very compatible with all my other existing Netgear hardware. I'm not too sure what I waited so long and I was able to a notable difference right off the bat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Delivers as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Fast. Easy to set up. All round great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best option for xfinity customers who don’t want to rent their modem. The quality and standards Netgear hold their products to us much greater then Motorola and the surfboard modem. I get much more consistent speeds from the provider using this. If you purchase your own modem choose netgear over the competition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this fast modem. It exceeds my expectations and was easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone wanting to cut the the strings of renting a modem from your Internet provider, this one is amazing. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, super fast, great modem. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to set up and all our devices connected no problem. Super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Connection Thus Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t speak for the longevity of this product because I’ve only had it up and running for about a week, but so far between this modem and getting a decent router, my internet works like a dream. Super fast and I haven’t had any interruptions.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Modem to replace the equipment the cable company gave me. I was not getting the speeds I paid for so I decided to get my own equipment. I also bought an Orbi Mesh WiFi system to go with this modem. My speeds are so fast now and I am getting higher speeds then I am paying for. I would highly recommend this modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Simple install, great speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and my speeds are much better now!

    I would recommend this to a friend