Customer Ratings & Reviews

I purchased the Nighthawk DOCSIS 3.1 4 months ago to replace an older cable modem. Netgear provided excellent, complete specifications which allowed me to know the new modem would be compatible with my ISP. I do recommend reading your ISP's specs for your current downstream data speed to ensure any replacement cable modem will work. Many ISPs will provide a list of compatible cable modems. The cable modem was easy to set up. My ISP quickly replaced the old modem with the new Netgear on their network. The Netgear modem has performed flawlessly since installation.

This router is a great option for those who want an upgrade from the 3.0. This is simple. A modem for internet and cable and doesn't have a phone line so if you don't have a house phone or fax (like most of us in 2021) it'll meet all your needs. It's very easy to set-up and will work with most internet SPs. Comcast/Xfinity is what I use it with and it's one that is recommended by them (if you're not getting their in house router/modem). Netgear is a trusted brand for such needs and this meets my expectations with them. This version is V2 of this item, so if it gets confusing as to what is compatible, know it's V2 though it doesn't state it anywhere but the box I believe.

Be aware this is not a modem/router combo, it is not a modem so a router will be needed. However, it is a great modem! I paired it with an ASUS router and I have not lagged while gaming since! The speed and fps is definitely noticeable in the best way. Worth the money!

I've had this for about a month. It has kept connection and has not required rebooting. I'm on the 150mb plan and consistently get speeds of 170. This modem is very expensive but seems to work reliably. One important note.... according to the Comcast representative I spoke to, in order to upgrade the gigabit service you must rent a Comcast modem. He stated that the system would not even let him put in the order for gigabit service unless their rented modem was on the order. He said it was required for "compatibility" reasons. That is very, very disappointing. Point is at least for now I would not recommend buying this if the objective is to subscribe to gigabit service... you definitely want to check with your ISP first

Excellent speed and reliability Found the price right and happy with performance Nice upgrade Works well with my mesh router

Works with spectrum, easy to set up, fast internet. You need to buy a separate router

A great, high-throughput cable modem, capable of 1G speeds. Almost too easy to set up. Reliable! And very reasonable price. Highly recommended. Approved for use with Xfinity COMCAST.

I replaced my Rental Cable Modem with this Netgear modem and so far it has exceeded my expectations. It has been very reliable, excellent speed and has connected more easily to my home smart home (IOT) devices. It also allows me time view the health of all my devices and can diagnose or administrate changes. I did quite a bit of research and this came out as one of the best models for the money and I very happy with it so far. I also like owning a modem rather that renting it forever from the cable company.

Decided to cut the cable TV strings and go the streaming route, but still had to pay for internet. I did not want to pay the monthly rental fee to the cable company and after reading all the reviews went with this NetGear modem and the Nighthawk router. Could not be happier with my purchases. I handles streaming and multiple devices with no problem. Set-up was very easy, speed has been excellent, and we no longer have any lag with out streaming, which we were having a real problem with on the direct cable hook-up. Significant improvement all round and no monthly rental fee.

I'm running Comcast and paying for speed of 250. This cable modem consistently pumping out speeds over 300 / 12 for past week. Had Comcast modem/router combo was "tuned" by Comcast tech 2 years ago. While speeds good, never could regularly get speeds over 200. Cable modem connected to Netgear Nighthawk AC5000 with Cat 6 cables. All devices (4 laptops, 4 Iphones, Desktop, Sony Streaming device, WD My Cloud Home (NAS), Yamaha AV receiver, HP printers, Projector, etc.) seem to work better. Amazon video, Netflix, and Hulu work without any issues. Speed on streaming video services seems to be capped about 24 on their end. Previously I had minor issues with speeds but not with this modem. Comcast was able to activate by just logging into their website. Printed instructions poor to fair. But once I was on the Comcast site, their system recognized my modem and service was quickly working. Previously used Cisco / Linksys and Comcast cable modems over the years. Very happy with this cable modem compared to others. Only complaint is the power cord plug. Like most equipment the connector so big it covers up multiple outlet sites. Will be purchasing another for child at college who is on Spectrum / Time Warner.

Product setup was easy and exactly as the instructions said it would be. Very happy with this item!

Excellent Modem Mine is actually the DOCSIS 3.1 CM1000. This modem was easy to set up. A quick call to my cable provider and within 5 minutes it was done. It pairs seamlessly with my Netgear Nighthawk AX8 Wireless Router. I replaced my old 32X8 Netgear Nighthawk Wireless Router first and then a month later I added this modem to replace a 32X8 Arris and the difference was immediately noticeable>

Purchased this to replace an older modem that is now subject to a massive class action lawsuit because they didn't work properly. Works great and the 3.1 DOCSIS means I haven't had any problems with staying connected. Super fast download and upload speeds, and looks good on the computer desk.

Great Modem, works exactly as advertised. Gets exactly the speeds in the package

Fast. It was quick to set up. Essentially plug and play. In my case I had a netgear router already set up and I was simply replacing an older DOCSIS 3.0 router with the new 3.1 router. I simply plugged it in, called Spectrum from the supplied contact numbers in the packaging, spoke to the tech, wait 30 sec and started downloading at 940 Mps. No drop times, consistent speeds, stays cool. Definitely recommend to friends and family.

Work great easy to install and good price highly recommended

About 10 years ago I switched to NETGEAR for all my switches and routers. This year, because I have more people accessing the internet at my house I needed something that could handle COX GIGABIT speed. Researched online and found this unit meet our families needs. Works great for streaming movies at the same time at my kids are playing games. Have not had it drop once. I have it paired with an ORBI with a satellite and it's outstanding.

Very easy to setup. This item is as fast as your IP can send you. Works perfect with my Netgear 8000 AC router. They match speed for speed. The only time consuming is for you to contact your Internet provider to setup your MAC address and serial number. Then your good to go. My speed for a 200Mb line was an average of 250Mb/sec.

Great modem! Easy to set up. Good price. Improved performance

This modem doesn’t have the ability to clone the MAC address of another modem, meaning if you’re replacing a modem you will have to contact your ISP to finish setting up the modem. Other than that, the modem was essentially plug-and-play, needing only to be hooked up. It’s only been a few weeks since it was installed, but it works as advertised. Hopefully it can outlast the modem it replaced, which—while old enough that my ISP is dropping support—has been working for over a decade. I chose this unit over the successor to my old modem (the Arris, née Motorola, SURFboard) because it was slightly less expensive, but after purchase found out some of the current SURFboards had defects. It’s by no means the cheapest option, but saving a few dollars by choosing the NETGEAR for a DOCSIS 3.2 modem may have inadvertently saved me from an equipment failure. Easy to set up, sturdy construction, and not being a glaring white eyesore (like the Arris SURFboard) make up for the lack of MAC address cloning, but it remains one of the costlier options. If you are not using the full capabilities of DOCSIS 3.2, it may be worth looking for a less expensive option. But if you don’t want to be extorted by your ISP’s equipment lease or may upgrade service later, this modem is one of the best options available.