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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4255 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,255 reviews
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Docsis 3.1 while a minute technical details enabled our new cable modem service to deliver 1 Gbps to the house over Gigabit Ethernet service. Of equal importance is using this you avoid paying Comcast $12 / month. Amazingly there are still people paying AT&T & Verizon / month for their home phone handsets!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy setup low upload speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem setup is really easy and quick. The only drawback is that it only support upload speeds upto 20mbps

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to connect and get set up, affordable and a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quality Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Comcast user interface provided a clear, quick way to get online. The product itself has a small footprint and has worked flawlessly. Internet speeds have been at and sometimes above my max download speeds. Buy with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speeds and rock solid connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased an ARRIS SB8200 cable modem when I upgraded to 500 Mbps service with Mediacom. The connection was unstable and I experienced a lot of random disconnects. I returned it and purchased this modem which has proven to be very stable and provides speeds that are fast and consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Forget Comcast modems

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster, and CHEAPER, than renting Comcasts modem! Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, works good, looks good, and is fast. What else do you need to say about a home modem?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as it should. I've had it for a year now and have had no issues. I have 900mbps speeds through my ISP. This does now have a router so pair it with a gig speed router and you'll get high speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NETGEAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, super easy to use and super functional for what we need at our house. Netgear is one of my favorite brand and always do what I expect from them so with that being said I am 100% satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New user/ not internet wise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and power up. Only problem I had, and not really a problem, but alack of understanding . Maybe alack of a few more instructions . I did not understand at first that I must register new device with service organization.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very fast router for home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed very well since purchase. Recommend this model over the Motorola versions for cable internet. This particular model doesn't support IP phone service, so make you don't need it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had planned on purchasing a different modem but ended up going with this one at the recommendation of the sales associate. Transition from my comcast modem to this one was easy and I still get amazing speeds! No concerns as of yet, and I’d recommend this for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    Netgear Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Setup was fairly simple! A great upgrade for multiple users in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit along with a NETGEAR - Nighthawk X4S Wireless-AC Dual-Band Wi-Fi Router. Was exactly what i needed to use with my flatscreen. I used this with comcast internet service for use with my roku, Netflix, hulu, and Amazon prime subscriptions and providers great speed and 4k clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Good Cable Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once up and running it works great! Getting full speeds with no codeword problems or power/signal disruption. The only issues I have are with not being able to personally and manually update/rolback the firmware which doesn't really affect the performance of the modem itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to replace the one that was supplied by my cable provider. Their unit was not working satisfactory and I was paying about 18$ a month for it. This modem works well with my fast 1gigabit connection.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Buy what you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy what you need, check against what you're replacing or if you are in need of an upgrade. This modem fits my need and is compatible with my internet service provider. I probably wont have to upgrade this device for a while. Check with your internet provider, check your speed and look at how you use the internet , school, business, streaming, gaming. Then buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works with Cox in San Diego

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my rented cable modem from Cox in San Diego with this unit and so far so good. The Cox website does not list this modem as supported but it has worked well so far (you need to use customer service to get the device on their network) and I like the ability to upgrade to Gigablast at some point. I will update down the road.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gets you the speeds you're paying for!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to get closer to the speeds that I'm paying for from Xfinity. I upgraded from an Arris SB6190 (avg 125 Mbps down and 4 Mbps up). After upgrading to this modem I am now averaging 400 Mbps down and 40 Mbps up. Worth every penny of the upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works great with my nighthawk mesh router.

    I would recommend this to a friend