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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4277 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk DOCSIS 3.1 Cable Modem, particularly its speed and overall performance. Many users found it easy to set up and use, and appreciate its compatibility with services like Xfinity. Some customers noted minor drawbacks such as the number of ethernet ports, while others experienced issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,277 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    increased my speed, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    increased my speed incredibly from my comcast modem. Will save money in the long run. easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's faster than Comcast's loaner and costs less over time. What more can you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade, from Surfboard SB6141

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having The Arris Surfboard SB6141, I was in need of an upgrade. This product is great, and had gave me no issues. Netgear also has great customer service. So when it comes to this modem I say grab this one and don't hesitate to invest. FYI this does supports the 1gig service.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Speed

    Rated 4 out of 5 stars

    works with Cox Cable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem, will save on monthly cable fees, works with Cox cable

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beats Renting a Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company informed me that some lag issues I was having was my older cable modem and suggested I upgrade it. This one met all the specs for my current provider as well as specs for the next upgrade my provider is planning. Once installed, I noticed no more lag on my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with Cox Gigablast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to setup, just connect to Wireless Router with the supplied network cable, connect coax (cable company) and then call your cable provider to get the device registered with them and your account. I replaced a DOCSIS 3.0 modem with this, for the higher speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great replacement for Comcast gateway.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job replacing my Comcast rental gateway. I combined it with a Luxul router and it handles all of my devices just fine. I typically have about 60-70 devices on line at any given time between Thermostats, surveillance, home office, entertainment (TVs and Sonos) and phones. It was an easy replacement with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great DOCSIS 3.1 Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem complies with DOCSIS 3.1, which means that you can get speeds of up to 1 Gbps (if you have signed up for that with your cable company). I have Xfinity Performance Internet which is supposed to be 150 Mbps but I routinely get better than 160 Mbps on Ookla's Speed Test.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WOW Cable Modem replacement!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem died, needed a quick replacement since no one wants to "rent" one from our cable provider. Old one had been performing poorly so this was a refreshing boost in performance , easy to get up and running for WOW Cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most trouble free modem ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of paying the cable company to rent inferior modems. It only makes sense to buy one imo. I figured get one that was a little future proof with the 3.1. I have had zero issues with this product. The quality is obviously seen right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Modem for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get to me a gig on speeds, but I have been getting around 650+ mpbs. It is decent. Only has one ethernet port, but my router has two additional so no big deal. I hate Netgear's customer/technical service though. Beware of that. I have not had any issues whatsoever with this, but I thought I did and had to call Netgear and they were just bad.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad I purchased this item!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine! I purchased this because I didn’t want to pay the cable company monthly for use of their equipment. So glad I did! This works just fine and I’m going to save money in the long run!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Netgear modem. So far it’s flawless. Exactly what I was hoping for. I am a gamer and rely heavily on my modem for consistency, reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service & product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup directions were clear & easy to understand and works very well. Very knowledgeable & friendly staff.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Perfect Upgrade for Hone Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NetGear Nighthawk is a perfect upgrade for my home. Easy to install. But make sure you contact your cable provider so they can register and recognize your Nighthawk modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - security is top priority with all online activity, so having my entire home protected is great. Ditch your ISP and get netgear devices

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Easy setup low upload speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem setup is really easy and quick. The only drawback is that it only support upload speeds upto 20mbps

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow...Exceptional Performance..!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Internet speed increased exponentially when I started using this Netgear Modem combined with my Ultra Max Speed WiFi Router connected to my ultra speed internet service. All of my devices are operating at the optimum performance level.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must have for highspeed at home!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the comcast modem and save their monthly rental fee, while seeing a dramatic uptick in overall speeds of my network. Recommend going with this if you are locked into a rental fee with your cable internet provider for better performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use. I’m happy with this mode so far. It seems to be working as expected and I like that the status lights are not so bright. They’re very subtle.

    I would recommend this to a friend