Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4255 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,255 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great replacement for Comcast gateway.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job replacing my Comcast rental gateway. I combined it with a Luxul router and it handles all of my devices just fine. I typically have about 60-70 devices on line at any given time between Thermostats, surveillance, home office, entertainment (TVs and Sonos) and phones. It was an easy replacement with Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent performance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the three fastest routers supported by my ISP. In-box documentation was chintzy (how about something to tell me what the indicator lights are?), but once I got through to a live tech-support person at the cable company, everything went fine, and it works well with my NetGear router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem, easy setup, worry free use, handles high bandwidth demands with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use. I’m happy with this mode so far. It seems to be working as expected and I like that the status lights are not so bright. They’re very subtle.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad I purchased this item!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine! I purchased this because I didn’t want to pay the cable company monthly for use of their equipment. So glad I did! This works just fine and I’m going to save money in the long run!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade, from Surfboard SB6141

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having The Arris Surfboard SB6141, I was in need of an upgrade. This product is great, and had gave me no issues. Netgear also has great customer service. So when it comes to this modem I say grab this one and don't hesitate to invest. FYI this does supports the 1gig service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WOW Cable Modem replacement!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem died, needed a quick replacement since no one wants to "rent" one from our cable provider. Old one had been performing poorly so this was a refreshing boost in performance , easy to get up and running for WOW Cable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    increased my speed, easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    increased my speed incredibly from my comcast modem. Will save money in the long run. easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great with Cox Gigablast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and quick to setup, just connect to Wireless Router with the supplied network cable, connect coax (cable company) and then call your cable provider to get the device registered with them and your account. I replaced a DOCSIS 3.0 modem with this, for the higher speeds

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Beats Renting a Cable Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable company informed me that some lag issues I was having was my older cable modem and suggested I upgrade it. This one met all the specs for my current provider as well as specs for the next upgrade my provider is planning. Once installed, I noticed no more lag on my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good Modem for the Price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get to me a gig on speeds, but I have been getting around 650+ mpbs. It is decent. Only has one ethernet port, but my router has two additional so no big deal. I hate Netgear's customer/technical service though. Beware of that. I have not had any issues whatsoever with this, but I thought I did and had to call Netgear and they were just bad.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy peasy modem install

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Modem. The latest technology and compatible with Spectrum Internet. Basically notify Spectrum and plug it in. Couldn't be simpler,

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 2 years now. I've never had an issue. It's always work like it should great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most trouble free modem ever

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got tired of paying the cable company to rent inferior modems. It only makes sense to buy one imo. I figured get one that was a little future proof with the 3.1. I have had zero issues with this product. The quality is obviously seen right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great DOCSIS 3.1 Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem complies with DOCSIS 3.1, which means that you can get speeds of up to 1 Gbps (if you have signed up for that with your cable company). I have Xfinity Performance Internet which is supposed to be 150 Mbps but I routinely get better than 160 Mbps on Ookla's Speed Test.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shopping experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to install, sales people at the store is very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than provided one by cable company

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a lot better than the ones the cable company provides. Made it seem like I had a speed increase when we hooked it up compared to cable provided one but we didn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I recommend this modem to everyone. Easy to set up. Using this with RCN. All I had to do was call them to have it set up with my account. Now saving money monthly by not renting equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Reliable Netgear, "Nighthawk"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the same items as my son because he has the set up with same equipment. It is working great, along with the google pods I also purchased at same time

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wow...Exceptional Performance..!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Internet speed increased exponentially when I started using this Netgear Modem combined with my Ultra Max Speed WiFi Router connected to my ultra speed internet service. All of my devices are operating at the optimum performance level.

    I would recommend this to a friend