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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4255 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,255 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your internet will thank you for having a great modem. I checked for the heat of the modem which is a tell tale sign if it is pretty good as a product. This modem handles the fast speeds and I needed the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Netgear Nighthawk - best cable modem to get

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nighthawk has been a great edition to my home network. I have a smaller 2 level family home. Easy setup and works will with Comcast/Xfinity network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replace the monthly costly modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Motorola Modem. Best decision on that move. Easy to set up.. Take out of the box, call provider, give them info, and then plug-in power, coaxial, and ethernet. Give it a few minutes to register on the network and your ready to surf. I connected this device to a Mesh Network and the coverage is great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our internet. We were provided a modem from the internet provider and our internet worked way worse than before the upgrade. Decided to try this modem and boom! Internet is flying with several devices in use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cable Modem - 1 Gb Service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it on Cox 1gb service. No issues...easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great finally I’m getting what I’m paying for and more!!! Tip check that all your cables are the same as in how your home is wired!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product probably works great, but the employee told us the wrong things about it so it didn't work for us and had to return. So knocking off a star for the hassle of being told it did something it didn't and having to drive back ajd forth.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much faster with Xfinity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older Motorola MB modem and needed a faster one with more devices and streaming games. Simple call to Xfinity enabled my faster download speed of 400Mb versus 179Mb on my old modem. Now, i’m Getting the bandwidth i’m paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are tired of paying for a modem rental, and have your own wifi router or don't care about wifi this is the modem for you! It was super easy to setup and works really well. I have not had any issues with it. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the directions and everything was up and running in minutes. I really thought i'd have an issue, since the cable tech didn't set anything up. So once he was gone I connected the coax line to the modem and turned it on everything just worked.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Net Gear modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed one badly for our home, once this was installed it's been working great and taking care of all the issues we were experiencing before we owned it. My grandson is happy with it too, he no longer has issues when playing his PlayStation 4.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a surfboard modem. This one has had to cycle, but that might be Comcast too. I have a netgear the last time and it worked for three or four years. But I was worried about the speed with everyone on their 5G phones and tablets and all. But then the wife took the kids and ran off with some married pharmacist. The speed is fine now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Blazing fast!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem to replace my old Motorla Surfboard. I upgraded my service from Spectrum and it works great! I also bought a Nighthawk XR500 rputer to combo with this modem for blazing speeds. Suuuuuuper happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    High tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast stable hi fidelity!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Huge upgrade over what the cable company gives you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got fed up with resetting my cable company provided modem 1-4 times per day. I bought this one to be prepared for when DOCSIS 3.1 becomes the norm. It has been really fast and I have yet to need to reset it in the month I've owned it. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome!

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Modem with great speed! Works great with my Orbi Mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an up to date cable modem to stay current with my service. Modem checked all the required boxes & more at a reasonable price for it's features.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    installed easily, seems to be working flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had problems with installations of modems in the past, so the fact that this one installed easily is a plus! it was more expensive than I wanted to pay, but the extra features helped me decide on this unit rather than a less expensive one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Device, Easy Setup with Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking into replacing my old Modem with Comcast due to reaching 4-5 years of use. The biggest headache I had with replacing the modem with Comcast was reading the serial number. Save yourself the rental fee and purchase one today.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cut your Cable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than Cable company rental equipment and much faster

    I would recommend this to a friend