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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4255 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 4,255 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Computers work so I guess thats all that counts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Replacement for cox modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for cox cable modem, supports all their internet plans including gigablast without paying $10 per month modem rental. Took less than 10 minutes on the phone with cox technical support to get up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to setup, and has been working flawlessly. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Has been very stable for years.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cable modem. Gives you every beat of speed that provider offers for your plan.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    No problems 3 weeks in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once i downloaded the correct Xfinity app setup was easy. Have had this installed for about three weeks with no problems. Getting the UL/DL speeds i should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as expected, good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected and was a good value. Set-up was easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked the supported products page on Comcast only to discover the model we had was no longer supported. Bought this one which supports the blast service from Comcast. Now to get a new wifi!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem so I no longer needed to rent mine from my internet supplier, It was quick and easy to set up and connect to our router without issues. Overall a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has met and far exceeded my expectations. I’m conjunction with our Netgear router, we get speeds for the package we’re paying for and have no dead spots.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good product. Excellent services by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR - 32 x 8 DOCSIS 3.1 Cable Modem is simple to assembly & set up and to connect. It works good so far. The Best Buy Staff is helpful in providing informative guidance in the selection of the products. Excellent services. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with Cox Gigablast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried an Arris SB8200 first with Cox Gigablast but ended up having nothing but issues with random reboots. I exchanged it for this modem. So far so good, hopefully it will stay that way. I’ve heard similar complaints from other customers.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I needed in a Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently my internet provider upgraded their system and I was not receiving my subscribed download speeds. After some research I elected to buy the CM1000 Modem. Easy to install and immediately my download speed doubled from my previous modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    replacement modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nighthawk DOCSIS 3.1 cable modem was a replacement for a 13-year-old modem that wasn't cutting it any longer. Got it hooked up easily and worked exactly as described.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    For the price and usage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it is worth it mostly if you don't want the purchase vaule of the CM2000 one and it does the same basically just looks slick and newer. Personally as long it supports fiber optics you are alright with speed. Just your location makes a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My domain or my computer gateway to the World

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item works very well easy to hook up, exceptionally made item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not terribly priced and the hardware is great. Very easy to setup and use with your ISP. If I had a complaint itd be that I wish it'd be slightly shorter or have the ability to have the stand on the units side.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and very fast wont need another for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Nighthawk Soars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my modem for newer internet service and purchased the Netgear Nighthawk. It seemed like immediate connection with ORBI and voilà! We on! Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally broke the chains off from Xfinity modem rental and couldn't be more happy for the switch. Definitely see the major difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really great modem among a sea of plastic junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion a good modem is one that you don't have to think about at all. This is very much been the case with the nighthawk! Our connection is fast and handily serves a variety of devices. The packaging also made it very easy to figure out that this device worked with our isp as well. I would highly recommend this modem to anyone looking for something that you can just set up and not have to worry about afterwards.

    I would recommend this to a friend