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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4255 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,255 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been amazing so far. Easy to hook up. I'm using this with a nexgear router as well. I will definitely buy nexgear again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good modem for internet speeds approaching 1GBPS easy to hook up & to start using you may have to contact your service provider to give them the info to put it into their system to make it work

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 3.1 modem. No point in spending my money on old 3.0 technology. If you're looking to get rid of renting from cable companies, make sure you invest in the future. Paired this modem with a Nighthawk 1900, and my internet's never been faster.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    So far been very reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem has been functioning flawlessly so far. Set up was minimal and so far no outage. The only thing I need to keep an eye out for is the heating of the unit. It seems to heat up a bit but has a lot of ventilation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dixie856

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear-Nighthawk Cable Modem was very easy to install. We did have a problem with our cable service but it turned out to be a faulty GFI plug. Now it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my xfinity gig internet. Upgrading to this along with a nighthawk wireless router will forever be the best overall upgrade I’ve made for gaming, streaming and everyday internet usage !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    i like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality speed and constant connection. All the things I wanted in a modern

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Internet has been faster compared to renter modem that my ISP provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This modem works amazing! Had to do a higher modem for our internet package and don't regret it one bit! Connection is great all throughout the house and would recommend for anyone looking to get a high speed internet package.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear modem that is fast enough to support 1000

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good modem overall, as i upgraded to 1GB internet It doesn't need to be reset often, and works like it should. As a life long netgear fan it does the job and I'd buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem , and definitely recommend this one, I had Aris and for some reason wouldn’t work as it should, lasted only 2 days so went for this one, and no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Comcast and it was very easy to setup. Just plug it in and follow the directions to activate it through Comcast's portal. Didn't have to talk to anyone from Comcast. It saved me an extra $10 rental fee for the Comcast modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to set up, modem only.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently got Xfinity and this was very easy to set up. Was done in a matter of mins. Was been working well so far, albeit only a couple months. This is only a modem though, not a router combo. So you will still have to get a router, I ended up getting one of the nighthawk series from netgear. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Docsis 3.1 Modems are Required for 1 GBPS Cable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem with the Comcast cable service that we have for our house. Don't make the mistake of buying a lesser cable modem for a few dollars savings and then spending the money for 1GBPS service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t familiar as my previous router was apparently an all-in-one, so this was need to help the router work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity wanted me to rent their expensive gear so I just came to Best Buy and bought this one for way cheaper. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem Run Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this combined with the Netgear Nighthawk XR500 Router and my internet speeds are through the roof!! (you must buy a high internet plan if you want the full potential from this router and modem)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Improve Your Streaming Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product - Did exactly what sales person said - increased my speed to computer / TV No more stall while streaming movies and programs

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NetGear Modem! Awesome with Spectrum 400 service!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice high speed modem! We had it on Spectrum 400 service and it ran about 450-460 every day I ran a speed test! Solid, consistent modem! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy to use and works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From out of the box to a working internet signal this took about 2 minutes. I paired it with a Eero Pro mesh wireless system and have had no issues whatsoever. This is a great purchase for the value.

    I would recommend this to a friend