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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4255 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk DOCSIS 3.1 Cable Modem, highlighting its speed and overall performance. Users appreciate its ease of use and simple setup, as well as its compatibility with services like Xfinity. Some customers have noted minor concerns regarding signal strength and the number of ethernet ports, but overall, the modem is well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 4,255 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well for our gaming household

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any problems with my household and we heavily use the internet. Very quick to set up and I have not run into any problems with it. (I have it on spectrum)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Tired of paying cable company for equipment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem to go with the router we got. Works with WOW services with a quick call to customer service to relay some information about it. Speeds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great speeds.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just upgraded to gig speed. This thing works great. Was getting 4-500 downloads. Now with this the speeds are 700-850 which the Comcast guy said was better than their equipment and I don’t have to rent it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speed increase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older Motorola modem. Comcast increased my speed from 150 mbps to 250. The Motorola would handle it for a week after that top speed would be 150 mbps. I installed this 3.1 modem and 300 mbps all the time easily.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Much better modem than the one I replaced.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a modem supplied by my cable company years ago. It worked ok. However I realized that the cable provider was charging me. Well, I wasn't having that! This modem lives up to the reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I've owned this modem for one month and it's been great. My previous modem was old and the wifi would drop from my cell all the time - it hasn't dropped once since I switched!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great and very solid Upload and download speed are awesome and it never went down

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet speeds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great experience. Upgraded to the gigablast internet with Cox and it is zooming fast. Having multiple devices online at once really makes it easier to get work completed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful what I needed. Easy to use and without any problem until now.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Quality and reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around, definitely a noticeable increase in Speed not only on LAN connections, but also in the speed sent to and from my wireless router. Would buy it again,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It connects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean what can you say? How many cable modems does the average person go through? I can say after a few weeks of usage I am seeing a more stable connection and running a few speed tests I’m seeing an improvement over my old surfboard 6141.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great, long term money saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to offset the lease fee for the Xfinity modem. It will take few month, but well worth the long term investment. Speeds are as advertised for both uploading and downloading. Couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Internet Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is good size, doesn't take up much room, easy to attach cables and reboot if needed. High speed.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Upgrade changed my life. I feel younger and more vibrant. I think that’s 50 characters.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    This single channel modem just plugs right in.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is quiet, not hot, and plugs right in. No issues with COX gigablast support. You have to call COX to sync it up, but that is needed for any new modem. I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to return Comcast modem and save some $. Easy hookup with call to Comcast. Needed to get additional wireless router from comcast to run home security screen as their equipment can't use private home router signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    My network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know what to expect, I have 1000 mbps service and thought this was what I needed to get up to speed, I spent many hours waiting as a computer tech hired by netgear worked on getting me set up. This is the first time I ever bought a modem and router separate and I didn't gain anything except a bunch of headaches.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works great xfinity comcast. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy installation. Great reach for wireless internet. Netgear brand compatible. Will recommend ptoduct. Thank you very much Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fixed my issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped cable. Kept the WiFi only. Needed a new modem as I didn’t want to rent the cable service modem. I already had a router. Easy to install. I’m a 69 yr old woman with a clue. All is good.

    I would recommend this to a friend