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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4277 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk DOCSIS 3.1 Cable Modem, particularly its speed and overall performance. Many users found it easy to set up and use, and appreciate its compatibility with services like Xfinity. Some customers noted minor drawbacks such as the number of ethernet ports, while others experienced issues with signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,277 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Saved 10 bucs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize at first that I was renting my modem from my cable company, but once I did I'd found out about the Netgear 32 x 4 and got rid of my cable companies modem. I'm very pleased with the performance. This modem however does not have a phone jack if your looking to use your home phone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely worth getting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders! Be sure to talk with your ISP to register in their network so you can use it properly. The speeds I am getting is on or near the expected speed that I am paying for!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NO issues, easy to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We kept having issues with our modem, switched to a monthly rental with our local internet provider, then bought this and have had no trouble with slow internet and it was easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Xfinity because they monopolize the area. But this works as it should. Port speed is 930mps down and I dont know the upload maybe 60mbps. This is with 1gb internet. So I am sure this thing could handle as it states.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked as expected, good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected and was a good value. Set-up was easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Easy to install and administer. The Armor security option is worth considering too.

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Netgear!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this modem I paired it with my nighthawk xr500 and I have internet supremacy no drop on signal no lag whatsoever I definitely recommend both items if you are a gamer or hardcore streamer!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My domain or my computer gateway to the World

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item works very well easy to hook up, exceptionally made item

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    As advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. perfect for my new 1 gig internet speed. I originally purchased the Arris surfboard sb8200 and it had nothing but problems. I exchanged it for my netgear and I've been happy ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert’s Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very good and so powerful that meet my satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the ease of the installation of this modem. I attached the comcast cable to it, attached the router cable and then plugged it in. It did the rest. Comcast automatically added it to their database.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Netgear as we had a Netgear router to pair with the modem. together they are giving us good speed and reliable internet. I would purchase this again -

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Bought This To Replace My Old Motorola Modem That Was Acting Up A Bit And I Am Extremely Happy With This Modem I Noticed An Instant Difference With My Internet Experience It Has Been A Much Smoother Experience And A Bit Faster!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy installation. Great reach for wireless internet. Netgear brand compatible. Will recommend ptoduct. Thank you very much Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great performance.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this modem for a few months and used it with 2 different providers. I was using the modem/router the cable provider gave me... this is so much better and I get great performance!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Netgear fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with setup, which is good because I am not a computer guru. Thus far, no problems. Happy with my purchase and happy with the assistance I received from sales staff.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best Cable Modem for supporting many Devices.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the time I purchased this Cable Modem, it was the best Cable Modem to help support all of my devices. The was just the first part of upgrading my internet access to prevent my devices from just clocking.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Internet has been faster compared to renter modem that my ISP provided.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great! It took Cox a while to get it to work on their side but once they got my internet was blazing fast. I also bought an Orbi router that works really well too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    300+mbps...required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded to eero mesh and upgraded the modem as well. Finally getting speeds I pay for and even toying with gigabit. This is a must have and gives you the option of gigabit. Worth the minimal $$$ upgrade.

    I would recommend this to a friend