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Customer reviews

Rating 4.7 out of 5 stars with 4279 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the Nighthawk DOCSIS 3.1 Cable Modem for its speed and outstanding performance. Many find it easy to use and set up, as well as appreciate its compatibility and DOCSIS 3.1 capabilities. Some customers have noted minor issues such as lag, the number of ethernet ports, heat, and signal strength.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 4,279 reviews
  • Rated 5 out of 5 stars

    Very good modem, user friendly and easy setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a very problematic modem/wifi box provided By spectrum. Eliminated almost all of my connectivity issues when paired with Netgear wifi router

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem that works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem does exactly what is supposed to. It took minutes to set up and works great with my OnHub and other google router. Works with mediacom!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best Modem Out now and easy to set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I don't have to pay rental fees anymore, get the best modem, and stay ahead of the curve with the technology. This hasn't disappointed! Also very easy and quick to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for High Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Setup and fast speed. This modem is Listed as Docsis 3.1 and will pull gig speed if your cable company supports it. I am getting 942 mbps down on average. No issues at all so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Bleeding Edge, and reliable as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using mine since first availability on Comcast, I power cycle it roughly every 2 months proactively, but I dont think it needs it, just old habit from using junk modems in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem to replace my rental from Xfinity. Works great and is fast!! Perfect fit for my household. Well worth not having rental fees anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for my new internet connection. Have always been able to connect to the internet with fast speeds every time.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Netgear Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked first try. did need cox to update my records. has worked flawlessly since installed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup was simple and Wifi speed increase notable.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Netgear cable modem at Best Buy and literally detached the old modem, plugged in this one, called Xfinity and had it running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is simple and easy. It's a plug-and-play system. Having had any issues meeting 500mbps (what I purchased from my ISP). This product is also approved by my ISP (WOW).

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works perfectly.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new one in a pinch since the one I had broke. It has worked perfectly from the day we had it. No issues, and great internet since.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Did the job to get me to 3.1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old 3.0 limited me to 100 mbps so I had to get 3.1 for my local provider to be able to get me faster speeds. This has been doing the job.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Product That Works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is just what I needed to handle the high speed of my internet service. It works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Best Buy associate assisted me with selecting the correct modem for our needs. It works great! Connected perfectly with Netgear router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 5th modem I've had in 4 months. I had 3 from Cox, that didn't work, my last one had issues with "puma 6 chipset". Then I purchased this one, and it seems to be great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peoduct. Works exactly as we needed. Easy to put in and fix it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Modern

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works with cablevison optimum. I was told it wouldnt but works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi connectivityWe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good price. Stop renting from the internet companies. Pays for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product. Never drops signal. Very very reliable. You will not be disappointed with this piece of hardware. You will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Docsis 3.1 Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now able to receive the speeds I pay for no matter what time of the day, even during peak hours, and for gaming I no longer have packet loss. Such a life saver!!!!

    I would recommend this to a friend