Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4285 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the product's impressive speed and outstanding performance, which are the most frequently praised attributes. Users also appreciate the straightforward setup process and the overall ease of use, noting that it provides a reliable and seamless connection. While some customers have expressed minor concerns regarding the limited number of ethernet ports and signal strength, the device is generally regarded as an affordable and effective solution for modern internet needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 4,285 reviews
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Super modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was easy to setup and has cured all the buffering issues we were having. Handles the high speed and connected great to the Orbi system

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    Ditched Xfinity cable modem for this superior mode

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and super fast. I replaced an older cable modem with this one. This one is very fast and error-free. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ditch your old modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I purchased this modem! It is crazy fast compared to our pools cable provider's modem plus we save $10 per month on our bill so this will pay for itself in about a year & a half. Most people are just throwing that money away using an outdated modem that's been wayyyy overpaid for by now. We didn't want to buy a modern that would be obsolete by the time it paid for itself and this one fit the bill. Very top of the line, some people can't even get the speed this modem will provide you with yet so it's definitely worth the money, you'll be using this happily for years! I'd recommend having a great router as well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    A Nice Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to work with my Xfinity wifi. I had to upgrade because my old one was becoming outdated. Once configured and connected it was easy. Had a little trouble on xfinity end with getting it linked to my account. However once setup it was easy. I like that it's smaller and takes up less space compared to my last one. I didn't need wifi on it because I have my own wifi router for that. I would recommend this to anyone looking ot upgrade especially if you're an xfinity member. Just keep in mind with this router you can't have xfinity phone as there is no phone input on this device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Great router, hassle free installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was real easy. I hv 200 mbps line and was able to hit around 240 mbps download speed. I hv not noticed any drop in signal so far it’s functioning better than I excepted

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great modem w/Spectrum ISP

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the CM1000 modem to replace the one provided by Spectrum. The modem was easy to set up. After a quick call to Spectrum for activation, the modem works great with Spectrum ISP. I have the 400/20 plan and consistently attain over those speeds with the new modem. I receive consistent and reliable internet connection to my Netgear Nighthawk XR1000 gaming router. There is a huge noticeable improvement over cable company provided equipment. I could not be more satisfied with my Netgear products.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Appears to work great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this modem for a few months. It stays connected, doesn't appear to run HOT as did the Surfboard, and it works great with the commercial router. Consumers may have to contact the Internet provider to connect the modem... not obey directions to try and automatically connect and NOT call Netgear. Wish it had a way to create a user ID AND a password.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Modem For the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this Modem 10 Stars I would. This Modem is at the Top of the Scale. It is very fast and efficient, I have no problems with streaming many items at the same time. Its well worth the money that I paid for it. A VERY GOOD PRODUCT.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Netgear is a strong performer with 3.1 Modem!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has been a stellar performer with Mediacom ISP service. Setup took about 2 minutes, registration with Mediacom took about 1 minute (and it was automated - it knew there was a new modem hooked up and brought up the registration page). Speeds are equal to or better than the modem from Mediacom. I've has this modem for about 1 month and have never been down. Streaming all TV (YouTube TV), gaming, remote working and burn through about 2TB of data a month between 2 kids + adults. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works with Suddenlink (Sorta)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I had the Docsis 3.0 CM700 (I think) and it worked fine for about a year. After that the Intel Puma Chipset that was in it really began to show it's true colors. My bufferbloat was through the roof, loaded ping would skyrocket to the thousands, even SIMPLE websites like fast.com couldn't load at ALL because my speeds were down to the kilobits per second because of that chipset. This resolved ALL of those issues. I'm currently on Suddenlink's 400Mbit plan, and it works absolutely fine without a hitch. I run a home based Minecraft server, 2 media servers, a cloud computing station, my desktop, my wife's desktop, two smart TV's and my eldest son's tablets, and our phones off this modem and haven't had any issues whatsoever. However, the other day I called Suddenlink and was informed that "this modem isn't compatible with their Gigabit service" (Which is complete and utter malarkey and i know for a fact it can handle it since there are numerous times that my speeds have boosted in excess of 1.2Gbps while they were replacing lines at my junction box, and testing the stability since I'd had numerous issues prior due to faulty cables. There are reports that people have gotten it to work, so I'm betting that it's going to be completely reliant on the 'technician' that you get over the phone and their relative level of skill in the field as to whether or not you'll get it working. I DID have to have them authenticate the modem twice upon first configuration because for some reason the first load didn't work, so keep that in mind too.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked perfectly with xfinity cable. My connection was trouble free.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast and User Friendly Modem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own an R7000 router from Negear, so I decided to also purchase the CM1000 modem from the same company. The setup was easy and the modem is both stable and fast. Please note that the product's firmware is updated by your ISP. My modem initially came with old firmware that needed to be updated by my ISP. I called Netgear to make sure that I had the latest firmware installed after my modem was initiated. Unfortunately, I had to contact my ISP again to upgrade the firmware. Don't miss this important step of the process....

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this modem up and running for about a month now so im not sure how good of a review i can give. But i can say this modem is running a lot smoother than my old modem which was about 6rs old. We still get (but so far very few) times of buffering but i attribute that to our local internet service not the modem. Our family has a lot of devices connected from security, thermoststas, lighting, multiple phones, multiple pc’s & laptops and things have been running truly a lot smoother. And all family members have noticed. Only reason im giving 4 stars instead of 5 is because we’ve only had this unit for a month. So only longer term use will tell. But so far seems like a good buy in out families opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great Cable modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installation to cox got up and running in not time. Easy use and install, very happy with it and ready for the future! Continuous gigbalst connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Happy so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Netgear Nighthawk Cable Modem was not giving me consistent speeds at all anymore. I decided to stay with Netgear because I was familiar with them and I have like them in the past. Although the last one seemed to quit on me a little sooner than I would have expected. So far so good on this one, my internet speeds have normalized, it was basically plug-in-play to set it up. The only thing I had to do was register it with Comcast and I was up and running again.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Excellent modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to upgrade my cable modem and didn't want to pay rental fee's from comcast. This modem is blazing fast. I had recently upgraded my router with Netgear Orbi system and this was the perfect modem to pair with it. This was very easy to install and I was able to configure it with comcast online and didn't even have to call them to complete the install. Before installing the new modem my laptop was getting about 150mbps down and 11 up. After installing the new modem I was able to get about 170mbps down and 12 up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fast modem.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good documentation and excellent speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid performance at reasonable price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem has been working without issues for 3 months now - I've had to reboot it just once. Bought it as a replacement for my 5 or 6-year-old Arris modem which died on me at 6pm middle of the week - so had to replace urgently for WFH. This Netgear CM1000 was recommended by store associate as being top performer at reasonable price - thanks for the advice! So far no issues and supports advertised speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great alternative to Comcast

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this along with an Eero system to replace the Gateway from Comcast as I was getting inconsistent service. I have a gig connection and was experiencing buffering far too often with no help from Comcast. It’s very easy to install and despite the initial investment in the new equipment it works so much better with no buffering whatsoever. I have up to 15 devices working at once including TVs phones tablets and security system. Dump the Comcast equipment you will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    easy to install, works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet speed from my cable provider (Comcast Xfinity) and my old modem was limiting me to less than half of what I was paying for in the plan. This upgraded model was exactly what I needed to get the full speed (over 200mpbs) . Easy to install and when running through the Comcast installation wizard, they recognized the modem as well. Got it up and running in 20 min or so. Only con was that it was a little more than I wanted to spend on the modem, but otherwise very happy.

    I would recommend this to a friend