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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 4281 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's impressive speed and performance, along with its ease of use and straightforward setup. They also appreciate its compatibility, affordable price, and seamless connection, noting a lack of lag and overheating issues. However, some users have expressed concerns regarding the limited number of Ethernet ports. A few customers also reported that the signal strength was not always optimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,281 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With our kids doing forced home school and my wife and I working from home we upped our internet speeds and needed a modem to handle the faster speeds. Works great and doesn't need reset that often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install and works great! I’m not an IT guy but was able to install this with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stable and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem, with yo to 1000mbps. It's ideal for those looking to connect multiple devices with a mesh network.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a speed faster than what I even pay for. With over 1TB of usage per month we really give this modem a workout.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast connection and is compatible with xfinity. Why pay a monthly fee when you can get this? Much faster than the xfinity provided modem.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no problems with the unit. For it's price it does not have a premium feel to it.4 stars for it running hotter then most other modems as other people have stated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast great replacement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price better service than the cable modem I was renting and now I own it so no rental premium. YEAH!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is simple to install, a great value and has given me great performance. Is backward compatible with DOCSIS 3.0.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy set up; excellent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cable modem to replace an older cable modem. Set up was very easy and the performance has been fault free

    I would recommend this to a friend
  • Cons mentioned:
    Ethernet ports

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Have no issues with it and would recommend to anyone. I do wish it has 2 ethernet ports on it though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good performance from cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem seems to work well and is very fast. We have had several occasions where the system lost internet and had to be rebooted. Otherwise I would give this a 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly Recommended Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and works perfectly. A great improvement from the modem I was using from the cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of living with slow wifi so I bought this device and the Nighthawk AX2400 Dual-Band Wi-Fi Router. After upgrading my Xfinity wifi plan and connecting the devices, these things work like a charm together and now I have great wifi signal and speeds. Not to mention, the Nighthawk app is great for management and updates.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine is faster than the previous modem was

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my internet connection speed and needed a product that could handle the speed and all my wifi devices

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    pay a little extra - its worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerhouse Modem that you should pay a little extra to enjoy-- paired with mesh wifi and this is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save the renatl fee!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hooked up to my Nighthawk Mesh system, I'm getting good speed all over the house.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of renting so i bought my own it was a very wise decision one im glad i made great performance and also ready for future upgrades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good connections

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to update my in home internet and stop paying my provider for old tech.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Xfinity and this modem was easy to setup and configure to use with our new service.

    I would recommend this to a friend