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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 984 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the Nighthawk Dual-Band AC1900 Router with 24 x 8 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and wide range. Positive feedback also highlights the reliable setup process, good router functionality, and excellent signal strength and coverage. While some found the price to be high, and occasional connection issues were reported, the majority of users expressed satisfaction with the product. The size of the unit was also noted as a potential drawback by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 984 reviews
  • Rated 5 out of 5 stars

    Overall good place to shop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great selection and lots of sales. I had no problem getting help from an associate to help me with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works as well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as well and seems to be just as good as the modem/router that we "rented" from Comcast. We should save money in the long run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great both in one device.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Up to this moment no complaints. It has been working just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lot of router for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router to find out that ATLANTIC BROADBAND is the WORST and they told me on the phone it is not compatible with my TIVO - HORSES#!+ - had to return it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to install. Has worked without issue since Installed. No problem with many devices being connected. Netgear help desk was easily accessible & helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a complete unit that also allows our landline to be plugged in too. The speed is the same as the one I rented from Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! This Netgear is great for streaming. I put cable down and able to watch my shows without buffering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Xfninty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal model with medium to high level of signal on houses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experiencing quite a bit of buffering. Still new will see how it performs after I jump through all the hoops I can think of to stop buffering.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip this one. Customer Service is the worst

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked absolutely great … untill it didn’t. Got 11 months with the modem. Customer service is horrible and sketchy, not worth the hassle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product was working fine then all of a sudden the internet do stay connected. The lights are blinking. I brought the box to best buy they said the box was broken.... I only had the box for a yr. For that amount of money it cost the router should have lasted longer.... I never had an issue with anything I ever bought in Best Buy nor have I ever had an issue with Netgear products until now.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fast connection! You won’t go wrong with this nighthawk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for our son's first apartment. This is a great router/modem with voice capability. Just what he needed. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router in my opinion is the best u can get. I had comcast router and my network kept lagging and freezing. Not now with nighthawk ac1900

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    netgear modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding modem router does everything . very fast wifi speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had what I needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to find a Honeywell WiFi thermostat. They had just what I was looking for at the best price I could fine. I couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AIO Modem/Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was extremely easy through the self activation screen. I chose this one because of the 24x8 Channel Bonding and Wireless broadcasting features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/Router

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router works great. I have had no problems with it since getting it. WiFi speed is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been 5 stars but the unit had already required tech support and a reset... hoping it doesn't fail again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/Router Unbeatable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router/modem combo! Was renting a modem and throwing away money before purchasing this device! 10/10 recommend!

    I would recommend this to a friend