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Customer Ratings & Reviews

Your price for this item is $137.99
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The comparable value price is $249.99

Customer reviews

Rating 4.1 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers regard the Nighthawk EAX80 AX6000 WiFi extender as having excellent range and ease of use, with many praising its simple setup and ability to extend WiFi 6 networks. However, some users experienced connection issues and inconsistent performance, leading to negative feedback. The accompanying app also received criticism for its functionality. While many found the extender improved their WiFi coverage, concerns were raised about the value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 391 reviews
  • Rated 5 out of 5 stars

    Extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good value. Samsung makes good products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great extender for video games!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful is use around the house for gaming. Great recommendations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing but headaches

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up was easy, but the connection was unstable for the most part. Try messing with the settings but no luck. This is my second replacement so hopefully this one will be OK; otherwise, it's going back and will wait for a new AX extender to come out since Netgear is the only brand that's out there. All I know is that this shouldn't happened on a $250 device.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Connection Speed Not As Fast As Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK but based on product information I was expecting to get much faster connections speeds.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid extender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT SOES THE JOB BUT AT TIMES THE 5G BAND DROPS. IF YOU STICK ONLY WITH 2.4G THEN YOU ARE GOOD.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Nighthawk Nightmare

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing kept disconnecting itself from the router.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Dapinc7,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Spotty internet no more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for someone whose internet is spotty in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! Easy to set up! No issues, works as expected!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 2 out of 5 stars

    Had to reboot daily!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this device for about a week and returned it. I could not keep it connected, I had to reboot daily and sometimes twice a day. Tried Netgear support and they were completely useless. I have to say when it was connected it was good, the reason I didn't do 1 star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for large homes and apartments, easy to connect. Instructions is in the box so simple. Great range. If you are not willing to pay the $250.00 go on to the netgear site and see what can work for you in your home, but this one and the one right before it, is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great boost when internet reliability is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We debated the need for an internet booster until virtual school and working from home began. At that point it became a must. This works great to boost internet with multiple devices in the home. It’s sleek in style which keeps it from being an eyesore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extender!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems installing this extender! Just follow the instructions from the app and I receive great extended coverage and service!

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    This is a piece of junk and a rip off.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy and Netgear should both be ashamed. This extender has serious problems. Read the reviews and save your money. It will work for a few hours and then need to be rebooted, Over and over again. It will show it cannot connect to the router even when it is less than 10 feet from the router. On the other hand, it will show the connection is good but then lower your speed less than what it was without the extender. This is a defective product. Do not buy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bit hard to set up if it is on the edge it loses signal and glitch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked flawlessly connected to my Amplifi Mesh Network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender solved the spotty reception in certain areas of our home. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Easy set up. Great upgrade for us. Would purchase again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Resets to Factory Defaults Every Few Days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item to go along with my Nighthawk router. This device keeps power cycling and resetting itself to the factory defaults. Yes, you read correctly, every few days, this item would literally reset itself and act like I was installing it for the first time. Over a month, it did this at least 25 times. NETGEAR support was terrible about this and dealing with them put me outside my return window for BestBuy. Don't try to resolve issues through NETGEAR, take items like this back to BestBuy ASAP. When it was working, it was great. Maybe when/if they can fix the software issue (or hardware defects) causing this issue, it would be a great purchase. DO NOT RECOMMEND!!!!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi ngc4650a,

      We're sorry to hear that you are still experiencing issues with your EAX80, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Perfect Extender

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extender extends my mesh network and is seamless with my Netgear router. Was an easy setup and now I have no trouble getting both a 5gcand 2g signal all over my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surpassed my expectations, although its obviouosy not perfect.

    I would recommend this to a friend