Customer Ratings & Reviews
- Model:
- EAX80-100NAS
- |
- SKU:
- 6359409
Customer reviews
Rating 4.1 out of 5 stars with 391 reviews
(391 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers regard the Nighthawk EAX80 AX6000 WiFi extender as having excellent range and ease of use, with many praising its simple setup and ability to extend WiFi 6 networks. However, some users experienced connection issues and inconsistent performance, leading to negative feedback. The accompanying app also received criticism for its functionality. While many found the extender improved their WiFi coverage, concerns were raised about the value for the price.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Netgear range extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product did not create / produce noticable difference in the WIFI coverage area. A more traditional mesh system maybe better suited to distribute the signal to remote spots within the coverage bubble.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Netgrear,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Overall it reduces the speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was not a simple setup, I reseted the extender 12 times in different rooms in my 4500 SQF house. This is not the quality product of a Nightawk product. Once installed, the internet speed was slower by 700%. It is crazy spending $270 to reduce your speed this dramatically is not the way to go! I even increased my internet speed from 300 mpbs to 600 mbps now I am not able with contract for 1 year with COMCAST. Bottom line don't buy it is not a good product back to Netgear for sure!
No, I would not recommend this to a friendRated 5 out of 5 stars
WIFI EXTENDER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. Whole house coverage now. Great product.
I would recommend this to a friendRated 1 out of 5 stars
Product didn’t work as intended
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connwct theumot to My router unless I used the WPS and repeated it several times until it connected. But could not talk to the extender at all I order to change its name, etc. I worked with two different customer service people and followed the instructions but didn’t resolve it. One of them seemed to think it was ok in tow half working state. So I will take it back unfortunately and exchange it for another and try again.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Techfan,
We're sorry to hear that you are experiencing problems with your EAX80 and are considering returning it. We'd like for you to check out this troubleshooting resource: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does connect well and cant extended wifi far enough
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JamesF,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out this troubleshooting resource for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 2 out of 5 stars
Had some connections problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this along with the AX8 nighthawk router. Router worked okay but still had deadspots and connections issues. Tried to problem solve but just ended up returning them both.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device is crap. It refuses to work properly and constantly disconnects. Speeds are trash despite having GB speed internet. Had to use the reset button on it multiple times and it refuses to complete set up now. This device is not worth the price tag at all. Netgear products are trash.
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your money and your sanity.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unreliable. Device doesn't stay connected to extener, and extender doesn't stay connected to router. Not worth the expense at any price. Security and support beyond 90-days require separate paid subscriptions.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi jconingford,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Extremely disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed with this mesh range extender. I had high hopes since this was a higher end NETGEAR product with specs indicating 2,500 additional sqft of coverage, but the device didn't live up to it's claim. Returned it and replaced with the Orbi Tri-Band RBK753 with (2) satellites. Works like a champ!
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to go with a NETGEAR - Nighthawk AX12. The directions for setup seemed easy enough, especially since I set up the router without issue six months ago. I tried multiple ways of setting it up, with and without the app, without any luck. A not so obvious thing, just looking at the photos online, is that this extender is quite large.
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok extender
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to get extra signal upstairs but does lose signal couple times a week and buffers more then usual.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Richone,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 2 out of 5 stars
No go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor connections, slow speed, made my Wi-Fi slower
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi EricM,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Don't bother with this.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed at all with this wifi extender, paired with the netgear RAX80. I've had to reboot this device several times, and it frequently will drop wireless connections. It's super flaky. Please consider buying something else.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Capybara,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your extender. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Disappointed!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This WiFi range extender only works within 10 feet of my Nighthawk WIFI 6 router. Netgear referred me to return the product to Best Buy and Best Buy said to take it up with Netgear. I'm stuck with a product that doesn't work. At 10 feet I can use a cable to connect to my router. This purchase was a waste of time and money. I'm disappointed with Best Buy and Netgear.
No, I would not recommend this to a friendRated 2 out of 5 stars
Returning the item as it does not perform as neede
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hoped this would extend the range of our WiFi coverage but it did not perform as expected.
No, I would not recommend this to a friend- Cons mentioned:Performance
Rated 1 out of 5 stars
Do not buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just waste your money. it's even worse then not use it
No, I would not recommend this to a friend Rated 1 out of 5 stars
Grade A T R A S H !!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear Blackhawk app didn’t work at all, it never connected to my internet but when you looked at the extender the light was on showing that it was “connected” I could be in one room right next to the extender and still drop the signal.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Ph3nom,
we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Wished it worked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We ended up returning this because it was not compatible with Xfinity.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nighthawk is a Buzzard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we've not been able to successfully hook this up. We had it near our wifi hub and instead of working to extend our wifi, it blocked our wireless television from working. This hasn't been what I'd hoped.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MadMollyB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Did not work well for me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to get it to connect, I had to put it closer to the wifi modem than I needed in order to get a strong, fast signal, so it either did not connect with a fast speed or it didn't project signal far.
No, I would not recommend this to a friend