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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2699 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers find value in the Nighthawk X4 AC2200 Dual-Band Wi-Fi Range Extender's impressive range, ease of use, and strong signal strength, leading to improved coverage and performance. Many appreciate the straightforward setup process. However, some users experienced connection issues and noted the price point as a potential drawback; compatibility concerns were also raised by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,699 reviews
  • Rated 1 out of 5 stars

    Not very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR - Nighthawk X4 AC2200 Dual-Band Wi-Fi Range Extender did not extend the range of the signal within my home. I placed the extender on my first floor and couldn't pick up the higher speed internet on my laptop even though it was 10 feet away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not display NETGEAR EXT as an available network to log on to even though the exterior lights said it was transmitting. I'll bring it in to the store even though it is too late for a return and maybe someone there can get it to work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    This product doesn't work for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extender will not maintain a signal for xbox one play.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not extend range far enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the AC2200 Nighthawk Range Extender and bought Netgear's AC1900 Range Extender instead. The AC1900 works much better and extends the range of our wireless router to the entire first floor of our home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    5 ghz failure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried multiple time to connect on the 5 ghz setting to maximize the speed capabilities. It would continuously drop signal completely. Even after resetting and updating software, it continued to drop. returned the next day for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't get this to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn't work with my current router. The internet kept disconnecting on our cell phones. We tried tons of things and even contacted the companies customer service for help. We ended up returning to and buying a different device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was supposed to work, and it did for two days then it is blocked and does not allow access to the internet. I tried to reset it without success. I am overseas now and need an extension to return this product. Please help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Interferes with existing network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We set up this extender using the app and connecting it to a Netgear router. Lights lit up green etc. upon completion. But the extender interferes with our existing network and makes both useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it “extended” my wifi range it brought the speed down from 150 Mbps with only my router to less than 5Mbps when the extender was on. So this device is a hard no for me.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Arden,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.
      NETGEAR Team

  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the directions and could not make it work. I tried to contact the company for assistance and got nothing. My IT savvy friend tried to help. No dice. A wasted couple hundred.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hate this! It was difficult to setup and when I finally did and took it to where I needed it the thing keeps kicking back off line. Wishing I could return it!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Ajsmile,

      Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad product . the app. you have to down load to control it does not work , making it useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    D.O.A.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead on arrival. Plugged it in and the lights stayed on the whole time. Tried rebooting it nothing. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 5 minutes. After that it kept dropping the signal and then wouldn't even reconnect. Tried for several hours to make it work. It didn't. Would NOT recommend. Returned item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Very User Friendly or Useful in Older House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents to have better wifi throughout the house. Did not set up very easily and once setup did not work as a hotspot or a continuous network. I'd recommend a powerline instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range between router and extender is very poor It only recognizes router 5 G when in same room Worked when geek squad agent set up but then started having issues Currently waiting call from geek squad agent

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for aboutn5 months and now I'm unable to log into the modem. Tech support said it was a bad device. Took it back with my warranty on 12/31/18 and still unable to log into the modem. Crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could never get it to connect. Netgear customer service told me I had to spend $50 for a customer service contract (minimum) to recover or reset the password for this worthless item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit did not work for me. It actually made my system worse. Multiple devices did not work when using this unit. I recommend not buying this unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste Money - Time and Connections

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad.... Sucks...Dont get it...I had up and down times with this products.... Maybe If I was in a 1 Room Home it would work... ???

    No, I would not recommend this to a friend