Customer Ratings & Reviews
- Model:
- EX7300-100NAS
- |
- SKU:
- 5113100
Customer reviews
Rating 4.2 out of 5 stars with 2699 reviews
(2,699 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers find value in the Nighthawk X4 AC2200 Dual-Band Wi-Fi Range Extender's impressive range, ease of use, and strong signal strength, leading to improved coverage and performance. Many appreciate the straightforward setup process. However, some users experienced connection issues and noted the price point as a potential drawback; compatibility concerns were also raised by a few customers.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Connection Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because of the good reviews that i read. But sad to say im so dissappointed because it keeps on disconnecting to my wifi connection, considering the signal is excellent (green light).
No, I would not recommend this to a friendRated 1 out of 5 stars
Made no difference
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't make any difference on my wifi signal. I had help setting it up by netgear so I know it was working. I returned it and bought the upgraded model and it works fine.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it as an extender, followed all instructions. Tested in several places of my home and could not get it to work. It would shut off my Wi-Fi completely. Was returned on the 3rd day.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the range extender useless. It would randomly disconnect from my router. I returned the router and the extender and purchased the Eero whole home wifi and couldn't be any happier.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just used it for a month and it stopped working. The tech support is there only for 30 days from purchase!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Benz,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk....took it back software sucks and could not change the channel.. was on the phone with customer service for over 2 hours...........
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi albro47n,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network"
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Not reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to connect to the Internet. Wasted days trying to connect, it would only work for a few hours. I went online and saw that others have had the same experience.
No, I would not recommend this to a friendRated 1 out of 5 stars
I hate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it I couldn't get it to work. I called customer services and there were not able to help me.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JJ125,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with installing your product. These resources should help you with installing and troubleshooting your device: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and for troubleshooting: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, or if you're still experiencing issues with your EX7300, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not make a substantial difference. I am a little disappointed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Joy2,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this extender for less than two months. Worked great the began to fail. Even did two factory resets and still won’t connect.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work like it advertised. Didn’t help extend my WiFi very good and always lost connection.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Timoky,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
would not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have reset and setup this extender 3 times and it still doesn't do what is says it will would not recommend
No, I would not recommend this to a friendRated 1 out of 5 stars
Need to extend network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if the cable internet is having problems or the extender. Will investigate further. Be careful when buying an extender, band width is effected!
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t improve my poor reception. Bulky and eats up the 2nd socket. Mesh is the way to go. I instead used my old ASUS AC3100. works better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a very good extendee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mesh part absolutely worked th fastest speeds were super slow. Had 2 returned 2. Went with Eero much better product.
No, I would not recommend this to a friendRated 1 out of 5 stars
Beat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine but Beavercreek OH store has horrible service and poorly trained associates.
I would recommend this to a friendRated 1 out of 5 stars
Not easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to work and Netgear won’t talk to me unless I pay for support
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Unhappy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. This resource should help you: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Bad out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed and then spent hours on the phone with tech support. Diagnosed that the unit would not work. Software issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
didnt work well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i do not recommend it didn't work well and it took too long to try to set up and definitely do not recommend
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Kathi,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Not worth the money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thing quit working after 19 months, should last longer for the money spent
No, I would not recommend this to a friend