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$899.95

Customer reviews

Rating 4.5 out of 5 stars with 1886 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,886 reviews
  • Rated 5 out of 5 stars

    Fast speeds and Simple to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a breeze, my devices connect faster, and have a stonger/faster signal. My old AC router used to stutter on 4k streams; with the RBK852 I have zero stuttering and zero buffering streaming 4k content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to splurge on this device and was definitely worth the money. It’s an even better experience if you are able to hardwire the satellite to the router directly like I have to give the system the most stable connection as well as the fastest speeds. I can easily pull 600 megs on an iPhone and with the WiFi 6 technology, I am set for the future when that technology becomes more open and predominant among devices. Also, having a tri band router can help WiFi traffic when you have a high traffic household. In addition, the app is easy to use, but I do find myself using the desktop version as I can access the more advanced settings and set it to what I like. Definitely recommend. I do wish the price was lower but you get what you pay for, especially with the most recent technology.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear needs to fix dnsmasq in their firmware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review would be 5 star however when using routed mode DNS fails after a day or 2 and requires a reboot to fix the issue. I have tried many different fixes however none have resolved the issue. the issue seems to be with dnsmasq that is integrated in the firmware. Switching to AP mode since I had another router to use resolved my issue however the root problem still exists. Performance and signal strength is great and no issues otherwise with this product. Note to Netgear FIX YOUR DNSMASQ ISSUE IN THE FIRMWARE or allow us to not use dnsmasq.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi AX6000

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had tried all kinds of routers and mesh devices and this bad boy works amazing speeds and signal. Very pricy but it work’s very good. Don’t waste your time trying other mesh devices pull the trigger on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mesh system in the market hands down. Cheers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was extremely easy to set up. I have no dead zones, and this has given me the fastest connection I have ever experienced. I like that it produces a “guest network” too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Orbi is buggy terrible product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi is the worst product and support experience I’ve ever had. The connection randomly just turns off. Netgear sent me a new router and then it wouldn’t work with the existing Orbi satellites. Hold times for Orbi support are over an hour. I really wish it was not past the return period or I would return it all. Best Buy should stop selling this as it is junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want faster internet speed here's the device for you. Consumer reports also recommend this product. Works very well. We have many many devices on our wifi and his makes it even faster then ever!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Donna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to rate this correctly when it’s installed correctly by Best Buy. Right now to many dead spots in a 3500 square foot home. For the price tag and geek squad setup I’m not a happy customer.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Happy,

      Thank you for the feedback on your Orbi. The Orbi satellites and be moved to help you obtain the best coverage for your home including several different layouts for different structures. I will post the URLs to some helpful information below.

      https://kb.netgear.com/1114/Improving-wireless-range-Overview

      https://kb.netgear.com/000048458/What-is-daisy-chain-and-how-does-it-work-with-my-Orbi-WiFi-System

      https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

      If you need additional help please email us at [email protected]

      Thank you

  • Rated 5 out of 5 stars

    The best Wifi that I have experienced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Wi-Fi experience that I ever had. I'm finally able to fully utilize the speeds offered by my service provider. The system is expensive however I believe that it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best WiFi system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate to purchase this system, it’s extremely fast and does not drop signal anywhere in a two story house. Even gives fast speeds outside of home with no drop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult Setup

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these to my router. A few minutes later, they were no longer visible and struggled to get them reset. I returned these and went to Eero

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DavidS,

      We're sorry to hear that you had problems with your RBK853 and have already returned it. When experiencing trouble while installing your NETGEAR Orbi system, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.

      If you decide to repurchase the RBK853 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Mesh Router Sytem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Speed as advertised. A good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi AX6000

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wifi 6 system is outstanding. the range and quality is above average. Yes the price is extremely high, but you are definitely getting a high quality system that's well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older (non WiFi 6) based system was beginning to crawl as I kept adding more IoT devices tot eh network. This new Netgear WiFi 6 system is great. Really good coverage and speed!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Guest mode lacks features

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If running in AP mode and connecting to another router there is no distinction between the two networks if you want to firewall them. A simple vlan separating the two would be a simple solution but Netgear support has ignored all requests for this solution. Agree this is not a beginner configuration but many advanced users need mesh networks as home wiring is typically insufficient. I now need another satellite but instead I'll be selling this set and will buy another brand's "advanced" mesh router.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MontyW,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBK853, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this system is great. super easy to setup and it works great. the 1 GIG internal network is fantastic! also love that it can support up to 500MB but for the time I am at 200MB. would highly recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Mesh Router System

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word truly describes this router system: SPEED I've been using this router system for over 11 months now and it's been rock solid and SUPER speedy. I live in a 3000 square foot 2-story home, and there are absolutely no dead zones at all in my home. In fact, the coverage outside my home is also pretty good because I have a couple outdoor Nest cams that have no trouble connecting to my home WiFi. I also have a pretty good number of smart home devices and this route handles them all with ease. No hiccups or random disconnects at all since I starting using this Orbi system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Orbi, A+ sytem and easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is very straight forward. It takes a few mins stepping through the setup process and updating system. Phone app is simple enough to make the necessary changes. Browser access is simple and changes can be done on the fly through phone app or direct router access. I have been able to mantain consistent connection with no drop through the house and over fast connection through all devices.Highly recommend item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase. The Orbi AX6000 was very easy to get up and running on my Spectrum cable modem. We have a 2100 sq. ft house and a office located in a building about 50 behind our house. The internet wasn't stable out there so I needed something to help extend the range. Since installing Orbi, we have gotten rid of our cable boxes and stream cable to our televisions through the Spectrum app. We usually have 4 TVs streaming at once with computers and phones also connected to the internet. During the week day, we have 3 people on Zoom or Microsoft Teams at once. We no longer have unstable internet connections. A great purchase and worth the expense to our family.

    I would recommend this to a friend