Customer Ratings & Reviews
- Model:
- RBK853-100NAS
- |
- SKU:
- 10862586
Customer reviews
Rating 4.5 out of 5 stars with 1888 reviews
(1,888 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to splurge on this device and was definitely worth the money. It’s an even better experience if you are able to hardwire the satellite to the router directly like I have to give the system the most stable connection as well as the fastest speeds. I can easily pull 600 megs on an iPhone and with the WiFi 6 technology, I am set for the future when that technology becomes more open and predominant among devices. Also, having a tri band router can help WiFi traffic when you have a high traffic household. In addition, the app is easy to use, but I do find myself using the desktop version as I can access the more advanced settings and set it to what I like. Definitely recommend. I do wish the price was lower but you get what you pay for, especially with the most recent technology.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Fast speeds and Simple to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a breeze, my devices connect faster, and have a stonger/faster signal. My old AC router used to stutter on 4k streams; with the RBK852 I have zero stuttering and zero buffering streaming 4k content.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great highly recommend!!!!!!!!!
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
Orbi is buggy terrible product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Orbi is the worst product and support experience I’ve ever had. The connection randomly just turns off. Netgear sent me a new router and then it wouldn’t work with the existing Orbi satellites. Hold times for Orbi support are over an hour. I really wish it was not past the return period or I would return it all. Best Buy should stop selling this as it is junk.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Donna
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would love to rate this correctly when it’s installed correctly by Best Buy. Right now to many dead spots in a 3500 square foot home. For the price tag and geek squad setup I’m not a happy customer.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Happy,
Thank you for the feedback on your Orbi. The Orbi satellites and be moved to help you obtain the best coverage for your home including several different layouts for different structures. I will post the URLs to some helpful information below.
https://kb.netgear.com/1114/Improving-wireless-range-Overview
https://kb.netgear.com/000048458/What-is-daisy-chain-and-how-does-it-work-with-my-Orbi-WiFi-System
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite
If you need additional help please email us at [email protected]
Thank you
Rated 5 out of 5 stars
Orbi AX6000
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had tried all kinds of routers and mesh devices and this bad boy works amazing speeds and signal. Very pricy but it work’s very good. Don’t waste your time trying other mesh devices pull the trigger on this one.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
I like it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to reset it a few times since I've had it, but overall I am very pleased with the coverage I have. I have one in the basement and the other on the main floor.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Orbi
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best mesh system in the market hands down. Cheers
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Exceeded Expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router was extremely easy to set up. I have no dead zones, and this has given me the fastest connection I have ever experienced. I like that it produces a “guest network” too.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Wifi router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want faster internet speed here's the device for you. Consumer reports also recommend this product. Works very well. We have many many devices on our wifi and his makes it even faster then ever!
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
The best Wifi that I have experienced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best Wi-Fi experience that I ever had. I'm finally able to fully utilize the speeds offered by my service provider. The system is expensive however I believe that it is well worth it.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 3 out of 5 stars
Difficult Setup
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I added these to my router. A few minutes later, they were no longer visible and struggled to get them reset. I returned these and went to Eero
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DavidS,
We're sorry to hear that you had problems with your RBK853 and have already returned it. When experiencing trouble while installing your NETGEAR Orbi system, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you decide to repurchase the RBK853 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Mesh Router Sytem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Speed as advertised. A good choice.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Best WiFi system
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t hesitate to purchase this system, it’s extremely fast and does not drop signal anywhere in a two story house. Even gives fast speeds outside of home with no drop.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Orbi AX6000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wifi 6 system is outstanding. the range and quality is above average. Yes the price is extremely high, but you are definitely getting a high quality system that's well worth it.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
A great upgrade!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My older (non WiFi 6) based system was beginning to crawl as I kept adding more IoT devices tot eh network. This new Netgear WiFi 6 system is great. Really good coverage and speed!
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this system is great. super easy to setup and it works great. the 1 GIG internal network is fantastic! also love that it can support up to 500MB but for the time I am at 200MB. would highly recommend to anyone!
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 4 out of 5 stars
Great but not consistent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have eero mesh pro and the connection is really great. Out of curiosity, I tried Orbi it is great, It gave me a very high connection but it keeps dropping in a single day. the consistency is poor
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Guest mode lacks features
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If running in AP mode and connecting to another router there is no distinction between the two networks if you want to firewall them. A simple vlan separating the two would be a simple solution but Netgear support has ignored all requests for this solution. Agree this is not a beginner configuration but many advanced users need mesh networks as home wiring is typically insufficient. I now need another satellite but instead I'll be selling this set and will buy another brand's "advanced" mesh router.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MontyW,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBK853, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Way over priced for the performance
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can say I’m honestly disappointed in this setup. If I was in my return window I would probably return it after all of the frustration I’ve had with it. For being a top of the line router system I really expected more. I’ve tried it with two separate cable modems from different manufacturers and I’m constantly restarting them trying to pull more speed. The setup has a built in speed test to test the speed from the modem to the router. Most of the time the test tells you there is no connection, even though you’re connected, and then you’re not sure if it’s the routers that’s under performing or the modems. When it does work it shows well over a gig connection from the modem to router but just 10 feet away you might only get 300mbps. At other times it will pull 800 mbps. I’ve tried working with Orbi support and they are completely useless. Everything is, “restore your modem to factory settings.” That seems to solve some issues but then when you try to optimize the channels on your 2.5 and 5 ghz networks it resets your wifi password adding strange characters to the end so you then have to hard wire back into the system and reset the password. The coverage of the devices does seem fairly solid, but getting consistency is a real pain in the rear end.
This review is from NETGEAR - Orbi 850 Series AX6000 Tri-Band Mesh Wi-Fi 6 System (2-pack) - White
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Smooth9883,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your Orbi. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.








