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Customer Ratings & Reviews

$899.95

Customer reviews

Rating 4.5 out of 5 stars with 1888 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,888 reviews
  • Rated 1 out of 5 stars

    Believe the bad reviews, don’t waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it one star because 0 wasn’t an option. I think netgear should pay me for the pain & suffering I’ve endured trying to install this. I have an older Orbi system - it works well but was showing its age. Figured I would upgrade my router after we got fiber. I’ve spent at least 8 hours trying every different setting. It makes a great local network but won’t connect to the internet. I’ve tried everything, including having the settings EXACTLY the same as my old Orbi. Doesn’t work. When I plug in the old system, internet works fine. If I wanted a $1000 paperweight I would at least buy something that looks cool. Returning

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi sufenta,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are experiencing problems with your RBK853 and are considering returning it. When experiencing trouble installing your Orbi device, we recommend checking out this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.

      If you need additional assistance or resources, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    TJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Found major improvement on Wi-Fi coverage within my home. Easy set-up with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest WiFi Available!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! This AX6000 is what I needed for my type of constructed house! Covers 5,000sqft and then some! Pricey but how much do you like your WiFi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivers seamless internet around the house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless high speed internet for all my devices across the house WiFi 6 or otherwise. Seamless easy installation for any level of tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best router ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly out of the box with straightforward app based installation. No deadspots or bottlenecking of broadband. My broadband is 950mbps, 850-950Mbps with wifi. No hours wasted with technical support (largely useless for all companies). I have tried 5 other Wifi6 routers - from Arris, Netgear and Asus. All lowered my broadband speed by to 100-150Mbps via wifi. I spent hours/days with technical support that proved futile. They were all unprofessional and clueless in correcting each of the 5 routers' performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its performance makes up for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what you need to use every network transmission speed you have. Never lags. Never had a single drop—worth the money.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this a 2 star rating as I could not get enough speed on this device paying that premium price. The Nighthawk mesh extender costed me $240 and gave me double the speeds. Not sure if it's the issue with AT&T or mesh wifi in general is slower. But for this price, I would expect the best speeds. It is also super slow. Everytime you restart, it takes ages to get back up. The app is slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Mesh, but great paper weights!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid over $1500 for this as well as additional satellite and not even 1 1/2 years old, the router died. I called tech support and they said, “whoops, your warranty expired, but you can pay $149 for a 1 time fix, it’s just the software, wait, you haven’t been manually updating the software?” Caution to anyone stupid and foolish as I to think you get what you pay for…I’ve read numerous reviews recently about this specific products from Netgear and all agree, they are doing this on purpose to steal more money from you. Unfortunately I got Total Tech a few months later so this isn’t covered and now I’m being held hostage because I can’t get it to work, everything is down at my house including cameras, very upsetting. DON’T BE FOOLED INTO PURCHASING THIS TRASH!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it with gigabit internet and have blazing fast speeds throughout the house even with numerous devices online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are enjoying this device. We can play multiple game systems and stream shows and the same time and not notice any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh to cover large homes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best consumer mesh wireless router system on the market. A bit pricey if you don’t need the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more anxiety and frustration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our Orbi. It solved our issue. Expensive but worth it. No more anxiety and frustration.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever. Power goes out and nothing reconnects. Netgear is useless. I will never EVER buy a Netgear product again.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MattG,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RBK853. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mesh wifi 6 works very well where you don't have wires and I was getting speeds of over 500mbps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good Router but a little expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting more performance in comparison with my previous nighthawk , but at least is giving me more speed than before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to take advantage of your 1GB speed you will want this product. Very easy to set up, happy w/ the app, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable… exactly what I was looking for replacing my Nighthawk 6x R8000 with Orbi mesh!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLAZING SPEED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system is blazing fast and covers my entire 3000 sq feet house with no dead spots!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference in our internet service. Very easy to set up and start service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my internet connectivity issues!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here I thought I needed new internet service, but I really needed the ORBI! I had gone four years with a previous system, but with the additional of many more wifi devices, it couldn't keep up. My internet was slow on my devices or I'd get dropped and have to use cell service. Looks like I really needed a better router to help manage my internet service across all my devices. ORBI was a tad pricy, but it has been flawless since I purchased it a week ago.

    I would recommend this to a friend