Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$899.95

Customer reviews

Rating 4.5 out of 5 stars with 1888 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,888 reviews
  • Rated 4 out of 5 stars

    Great but pricey

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from our old orbie system. Tripled our speeds over the old system. Only a couple down sides is the size of the unit's. They are quite large but they also have a lot of antennas, so theres that. The last downside, and the biggest is cost, but it's reliable so I'm happy. 4 stars due to cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orbi 850 series mesh system works great.! It was easy to set up, had it up running in 20 minutes. I have even wifi through out house with no dead spots.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mesh System

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gig internet and a three level home. So far I am impressed, as this system seems to be a horse and covers my entire home like a champ. I use a gigabit switch for my hardwired connection (getting the full gig speed), but my wife uses one satellite in her home office, where there is no access to a hard line, and is getting a steady 700-900 Mbps directly connected to it. I've been getting 300-600 Mbps over WiFi, depending on the specific device, and even hit 700 Mbps occasionally. This system is expensive, but well worth it even if there isn't much out there to take advantage of WiFi 6 right now. Even with a lot of stuff wired in, my household still has a ton of devices utilizing WiFi and Orbi AX6000 has really met the demand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but just works - and fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this system for almost a month, in a 3-story home of 1800 sq ft/floor. Coverage is great - Apple TV connected to a satellite two floors below streams HD/4K video perfectly without a hiccup. Two kids on zoom school all day plus me on zoom meetings, with almost zero freezes. Also covers the front and back yards well. I also bought a wall mounting bracket direct from Netgear for $22 but haven't had a chance to put it up yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastically fast and reliable

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, easy to setup, app decent. I wished it had better/free parental controls.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good performance, but not worth the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, but beware - parental controls require a subscription, and setup was challenging. I didn't do adequate research, and bought these based upon various online reviews that talked about the amazing throughput and low latency. These were accurate. But I also had a couple of deal breakers that ultimately lead to me returning these. First, the setup process using the Android Phone app simply didn't work at all. The app constantly told me that it couldn't find the WiFi router, despite the fact that I was sitting just a few feet away. This was resolved by using the same app on my iPad instead. Then, only upon fully setting the system up, did I come to discover that parental controls (namely the ability to turn off WiFi for certain devices on a set schedule) required a monthly subscription. Given that other offerings from competitors offer this same capability for free, I decided to return them and switch. So ... performance great, but setup was difficult and the "up charge" for common features meant these didn't meet my expectations (especially for the very high price).

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi FatherAnolev,

      We're sorry to hear that you had problems with your RBK853 and have already returned it. Although you were able to set up the Orbi through your iPad, it seems as though there may have been a need to report a bug with the App on your Android phone, that you were experiencing. If you have these issues, we have a Bug Reporting action that can be done on all NETGEAR related Apps. Although the instructions on the link say for NETGEAR Nighthawk App, the actions and process remain the same on the NETGEAR Orbi as well: https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684.

      If you decide to repurchase the Orbi WiFi 6 System or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 3 out of 5 stars

    Beautiful when it works

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful when it works. Super fast 900MBps on Fios Gig network. Comprehensively tested Eero Pro 6, Asus Zenwifi, and Eero 5 in over 50 locations around the house and yard - this was on average 200-300% faster than anything else and range is superb. Now the issues: 1) the connection drops out periodically or the router weirdly restarts without warning, 2) my router can see the satellites but nothing is being picked up by the satellites, so we’ve lost our mesh, 3) app is serviceable but clunky, 4) customer service has long wait times and not highly competent, and 5) you pay for customer service past 90 days. Eero customer service is amazing - short wait, competent, has lots of diagnostic tools, pleasant people, and will help with anything. I’m tempted to go back to Eero 6 Pro but will try my protection plan first to see if Best Buy or NetGear will fix the mesh issue

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Covers my entire home with steady, strong signal. A bit pricey, but it delivers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beast of a router, but app lacks some key features

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my existing nest wifi set up. The nest did a great job with coverage, but still had a couple dead spots in some areas of the house. That's not an issue anymore after setting up the Orbi router. This thing is a beast. Fantastic speeds with zero dead spots(as far as I can tell). My only complaint would have to be the app and lack or parental controls. My nest wifi was simple, and I could set schedules for it to cut the internet off when it was bed time for the kids. Orbi allows you to cut off internet to devices, but you have to go through and select them individually. Then remember to turn them back on at a later time. Other than that this thing rocks. Awesome device to future proof your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from Orbi AC3000 to Google WiFi 2nd Gen to Orbi AX6000. Finally, the lone dead zone from my house (happened to be the home office) is fixed. Not only does it fix the dead zone, the speed is much improved throughout the house with AT&T fiber. I agree this 3 pack is ridiculously expensive but if you want to fix any dead zones or if you have a big house with many home automation items, this set is the way to go. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole home coverage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was previously using just a single wifi 6 router in my home which did have the increased speeds, but still did not reach certain areas in my house . I first purchased the 2 pack from another store and found out that I still just couldn't reach the back two rooms with consistency. I returned it as soon as I saw Best Buy had the 3 pack in stock and everything is works great. This resolved all my issues and I am finally satisfied.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect setup

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My house is 2200 square feet, connectinv took about 30 minutes after setting modem up, app was cery clean and using a 2 pack has made wifi faster and given more range, if you have a big home with multi floors I recommend the 3 pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent System

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a RBR50 with 3 satellites to RBR 850 with 2. Performance is significantly improved and coverage better with one less satellite. Replacement process was very quick since new router could be renamed and password set the same as the old system’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great connection and speed, but controls are not g

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection and setup were easy. I get the 1G speeds from this router that I did not get with my old Nighthawk router. I do not like the Orbi app or website controls. They do not give you enough options (No way that I have found to split 2.4 and 5G bands, they are both under the same SSID. I had then separate before and like being able to choose what ran on each band. The parental controls when set to teen do not allow for Paramount+ to play. I cannot figure out how to get this added without just turning off the parental controls. The parental controls need an easy way to add new things that are not there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug in and forget it. Our old wifi system was showing its age. Lots of drops when you move a device around, poor coverage in some areas. These are a lot bigger than i thought they would be, but a month in and zero problems. The entire house and yard is a high speed wifi zone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in at home which is about 6000 ft. I have an upstairs and a full-size basement which were dead spot. But with this router it has solve my dead spot problems. And I also enjoy bit defender that helps protect all of my electronic Devices. It is very easy to set up and also I like the features that you can control it by your Phone or pad I highly recommend this router to solve all your problems. It’s Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is simple. related netegear app is simple to use, offers alot of control and security. I like that I can control internet to specific devices and also review network analytics. With all these options you'd think its only for experts, but this system is very easy to use for basic users. Internet speeds are super fast and the coverage is awesome. I can get halfway down my street before coverage drops off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much more stable after 5 updates!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally purchased the 2-pack Orbi AX6000 back in the fall of 2019 on launch day. Back then, I had given the Orbi AX6000 1-star review. I wish Best Buy would let me edit that, but they won't. So here I am 6 months late and writing a review on the 3-pack Orbi AX6000. I am SOOO happy Netgear came out with a 3-pack. While this is SUPER expensive, and the most I've ever spent on a router setup, my house is 2,700 sq. feet. Not very big, but it's so odd shapped, and a 2-pack didn't cut it. I know have the router down the hall in the office, 1 satellite outside on my patio (wrapped in a clear bag), and 1 router up in the loft. All 3 units are hardwired with gigabit Internet (1,000Mbps up/down.) I FINALLY get 5 bars of wifi service throughout the entire house. I have the iPhone XS Max (wifi 5 device) and I pretty much get between 300Mbps - 550Mbps no matter what room I'm in. I can't wait to get a wifi 6 device! I was nervous that the new Orbi doesn't allow you to split up 2.4Ghz and 5Ghz networks (the old Orbi allowed it if you hacked your way into the router and changed the settings.) However, I must say my devices are doing an excellent job of connecting to 2.4Ghz and 5Ghz as intended. My iPhone and laptops have always stayed on the 5Ghz band. Meanwhile, my Nvidia Shields are hardwired, so I don't need to worry about that. Which leads into my next point. As I move around the house, my devices do an excellent job of connecting to the closest Netgear Orbi device! Keep in mind, this really is up to the device to pick the "best" unit to connect to, so this can't really be blamed on the Orbi if your devices are holding onto a weak connection. However, my devices (iPhones and Windows laptops with Intel wifi chips) do an excellent job of connecting to the best/closet Orbi device. I'm very please. I can go from the patio, and then up to my loft, and my devices will switch over to the Orbi Satellite in the loft and get around 500 Mbps download speed. Final thougt: If you read my harsh review on the 2-pack Best Buy review, please disregard that. It was written only a few days after the product was launched. The product has made MUCH improvements after only 6 months, and I am definitely keeping this as my main router setup in this house. The premium price is worth it to me to get 300 - 500Mbps speed throughout my entire house on wifi 5 devices. I can't wait to see what wifi 6 devices get in my house setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit really is "as advertised". That is it was easy and quick to set up; provides strong signal extension from the router to rooms at the opposite end of a 2300 sq foot apartment built (in 1929) with iron beams, and cinder-block walls; maintains a strong signal throughout the covered areas that allows movie streaming and hi-fi audio signals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mesh devices around

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Orbi is expensive, i couldn't be more impressed by the coverage and the speeds I'm getting (finally seeing gigabit speed). The app is also easy to use and offers some impressive security features. This is a subscription based service, but it's been completely worth it as it allows me to secure multiple devices and alerts me whenever it blocks an intrusion attempt.

    I would recommend this to a friend