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Customer Ratings & Reviews

Your price for this item is $1,424.99
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Customer reviews

Rating 4.5 out of 5 stars with 527 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Orbi 960 Series' impressive coverage, ease of setup and use, and strong performance. Many appreciate the system's extended range and reliable signal strength, consistently delivering fast speeds throughout their homes. However, some users find the price point to be high and the physical size of the units to be a drawback. Concerns were also raised regarding the parental controls and app functionality, with some users experiencing issues with connectivity and the app's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 527 reviews
  • Rated 5 out of 5 stars

    Amazing coverage and lightning mcqueen fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up over the weekend, and tested it streaming 3 x 4K Dolby Vision and atoms and 1x 8k tv in full Dolby, simultaneously. Also ran video on IPad and MacBook while TVs were streaming. No hiccups, ran smooth .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing range and speed Mesh system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the NETGEAR® Orbi™ AXE11000 Quad-band WiFi 6E Mesh System from Best Buy because I have a detached garage that is 400ft away from my front door. The garage is used for my office and entertainment where I stream my 4K TV, use Sonos and also play video games on my computer. Let’s just say this is a huuuuuge upgrade from my previous Velop system. I went from a very weak connection to a full strength great connection. It may be pricey however if you need the speed and range you cannot go wrong with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system covers all of a 8k sqft smart home. No blind spots and everything is running fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great MESH network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and so much better than having to manually change which hotspot your device is connected to.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice wifi for upgrading speed to 1GB

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice upgrade to achieve 1GB speeds for download and uploading

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy setup and great wireless router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box. Replaced my old Orbi with the latest WiFi 6E. Super fast connections and range.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and transition from wireless router and multiple extenders to mesh system.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, great WIFI speeds. I have a single story 2700 sq. ft. stucco home and coverage is great throughout as well as in the backyard.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    AMAZING PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is marvelous was able to cover my entire 9,000 sq ft home with absolutely no problem at all!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent but not worth the cost(s)!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this 5 stars if it wasnt so exspensive and you paid for all the EXTRA stuff. You can get something cheaper that has all the features without paying for them...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    BEST EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome, covers every room in the house and the 2 TV's outside on my patio. would highly recommend. i used geek squad to install and they did an awesome job.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Netgear Orbi AXE11000 Mesh Wi-Fi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the easy set-tup was completed there have really been no issues with any kind of connectivity. The system is rock solid and well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expanded coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with my CAX80 this AXE11000 covers all my previous weak signal areas and improved the signal in my home 10x over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Say hello to fantastic wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up and works great. One installed on each level of our house gives us a very strong signal everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Easy setup. My speeds are excellent through out my whole home now. Expensive, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR - Orbi 960 Series AXE11000

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Orbi 960 Series AXE11000 Quad-Band Mesh Wi-Fi 6E

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome router!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Awesome connection and speeds! Does everything we need it for!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple and fast speeds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and blazing fast. It’s almost an overkill but it should be the last router I’ll need for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New and improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an order netgear orbi with this unit..Wow, much stronger signal and coverage..

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Orbi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy setup and implementation!!

    I would recommend this to a friend