Customer Ratings & Reviews

my sons found that the best was at best buy and off we went to purchase this...what a difference in our internet!

Easy to set up and use mesh network. My WiFi boosted from 10 mbps to 130 mbps. Huge jump in WiFi speeds

I picked this up and set up was super easy. It replaced my Netgear Nighthawk R700. I have full signal and great service.

Bought this to replace the one that charter rents to you. We have strong signals throughout our entire home. No issues with disconnecting.

Works great. Gets get internet WiFi connection and speeds up to the second floor of the house. I’m glad I purchased.

Purchased at recommendation from internet installer. Needed 2 for the size of house. Excellent coverage.

Excellent product for the money. Very easily to set up

EXCELLENT PRODUCT, VERY FAST. I WOULD BUY IT AGAIN

The wifi coverage with the Orbi system has been great. It covers the whole house with no apparent dead zones. Have been very happy with it.

The signal strength is great for our house size(3000 sq feet) including a basement. It works well with our Ring products.

We have had nothing but complaints...from teenagers and guests about the quality of our wifi. Considering none of them pay for it, I mostly ignored it, but then it began to frustrate me. I went to Best Buy with a friend so she could purchase a dronE and asked the overly helpful salesman about wifi extenders. He said to try it and I did. I almost cancelled the sale when I saw the price, but my drone friend encouraged me to give it a try. I am happy I did. ..there is wifi everywhere and it was easy to set up and I am techno challenged.

We recently purchase a large square footage home. Our existing WiFi router just didn't cut it and the coverage was poor. We purchased a Luma 3 pack system thinking it would provide extended coverage. Unfortunately it wouldn't deliver service through a window to our patio or bedrooms down a long hall. We returned it and purchased the Orbi 2 pack router and it worked perfectly indoors and outdoors. If your home is 5000 sq ft or more, don't hesitate trying the Orbi. I never review products but this router was outstanding and easy to setup.

I decided to upgrade my wifi since I am working from home and needed a stronger signal to reach my home office. I thought I researched my options well. I didn't want to give up my Apple Airport because I really hadn't had any issues since purchasing it almost 5 years ago. However with more devices and the need for a stronger signal I decided to purchase Netgear's Orbi System. It was a bit of a challenge to get it set up that first day. Eventually though it was successfully set up and running. The signal strength was great and I could easily run multiple devices without a problem. Leading up to my first 30 days and after I received an ongoing barrage of emails to sign up & pay for their security plan to keep my wifi safe. I never needed that before and didn't feel the need for that now. I didn't buy it. Then coming up on my 90 days there were more emails to purchase an ongoing support plan. Again, after 5 years problem free, I didn't see the point. However after my 90th day passed I got a notice to complete an update via their app. Shortly after installing that update, the Orbi system crashed. I tried the normal fixes and looked online to find a fix but nothing worked. I finally had to call in because the system would not restart. I was told since my 90 days just ended (we were talking days) that my hardware (which is covered for a year) was fine. My problem was that I needed a simple configuration done and he would be happy to transfer me to a tech agent to complete. He assured me that they'd have me up and running again in no time IF I PAY UP. I found the timing of all this very interesting and refused to pay up. He tried to offer me a $50 a 3 month plan and then I could get it fixed quickly and be good to go. I wasn't impressed! I asked what would happen at the end of that time frame? Would I get another convenient update sent again. He then offered me the annual plan or two year plan for over $200. I asked to speak with a customer support or customer relations representative and was told they don't have anyone. If I wanted to talk to someone, I needed to PAY UP! I thought Netgear was supposed to be a "quality" product, not an ongoing racket that was going to require me to continue to pay out in order to use the system I’d already paid for. I was wrong. Buyers BEWARE!! If you purchase a Netgear product, it doesn't just require the expensive upfront cost of equipment. It seems if you want to continue to use that equipment, hassle free, be prepared to PAY UP month after month and year after year!

The ORBI wifi system is easy to install. The coverage is great. I would definitely recommend.

Excellent coverage and great features. I can see any device connected to my system. I also get firmware updates.

I have been running a nighthawk to get a signal back to my garage where I keep my Xbox one. Now that I have the orbi my signal never drops.

After many attempts at setting up various routers I was recommended this item. From the get go it worked, complete and efficient coverage.

the router is very, very good and the satellite(s) give great coverage, particularly in hard to reach locations.

Works so well. Having two story home, there's no dead spots and we're getting over 500 mbps

excellent mesh system. i have it set up in a 4200 square foot house with zero dead spots.