Customer Ratings & Reviews
- Model:
- RBK50-100NAS
- |
- SKU:
- 5577333
Customer reviews
Rating 4.6 out of 5 stars with 6188 reviews
(6,188 customer reviews)Rating by feature
- Setup4.5
Rating 4.5 out of 5 stars
- Range4.6
Rating 4.6 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Orbi AC3000 Tri-Band Mesh Wi-Fi System's extensive coverage, ease of use, and strong signal. Many appreciate the straightforward setup and reliable connection it provides, resulting in excellent performance. However, some find the system's price and size to be drawbacks. The product's range is also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Average reception
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected better quality but am still getting spotty internet connection.
No, I would not recommend this to a friendRated 2 out of 5 stars
Terrible instability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had had nothing but problems with my Netgear Orbi. Constantly drops connected devices including my, smart home devices, Amazon Echos and Samsung S8+. Netgear has been slow to release reliable firmware updates. Tired of fiddling with this device. Can't believe I wasted over $400 on this!
No, I would not recommend this to a friendRated 3 out of 5 stars
Bought as a gift...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe that it's a good product, my friend hasn't had any complaints and thinks it works well.
I would recommend this to a friendRated 3 out of 5 stars
Not Worth The Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as big and grand as I imagined. Don't really notice any difference from when I didn't have it.
No, I would not recommend this to a friendRated 3 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To new to know how well it will work or last. In order to review this I have to add more text. Really?
I would recommend this to a friendRated 3 out of 5 stars
Horrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible for gaming, I was lagging so soo bad! Had to return it!
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi MrMac,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, does was it is expected to do. No complaints.
I would recommend this to a friendRated 1 out of 5 stars
Netgear=bad products & worse customer service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months of intermittent reliability my satellite stopped receiving/send all together. It took 3 hours on the phone with 3 representatives with Netgears customer service to confirm I had a bad satellite unit. Only options for a fix are to wait 2 weeks for the return process or for me to spend more money to ship at my expense. For how much these cost for home wifi, you'd expect better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Used to work can't get warranty or product support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great For a while then I moved, disconnected and now I cannot get to work properly. tried to call support but there isn't any after 90 days. now I'm trying to get warranty but they don't tell you how to get it. based on a complete lack of support I cannot recommend this product anybody it's basically a brick now try somebody else
No, I would not recommend this to a friendRated 3 out of 5 stars
Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product has helped with some of the wifi problems
No, I would not recommend this to a friendRated 3 out of 5 stars
Works pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It like having three routers. Give you many options for Ethernet ports
I would recommend this to a friendRated 3 out of 5 stars
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as fast as I expected. But it does spread the WiFi out.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Perfect,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the speeds on your Orbi. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Almost perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great range. Drops occur and disrupt work from home and
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi ChrisO,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
OK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it did not fulfill my requirements for the spectrum WiFi service.
No, I would not recommend this to a friendRated 3 out of 5 stars
So so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to take this back and get the eero brand instead.
No, I would not recommend this to a friendRated 3 out of 5 stars
Whole house WiFi system, great concept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Whole house WiFi system is a great concept; however, this Orbi is not easy to setup!
I would recommend this to a friendRated 1 out of 5 stars
Can't really review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recieved the products but have not been able to use them. This being that we had an appointment for them to come and set it up for us but no one ever showed up. No email, phone call or text message. Highly upset I understand what we are dealing with when it comes to this virus but a phone call, text or email would have been nice.
No, I would not recommend this to a friendRated 2 out of 5 stars
In and out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system keeps dropping signal daily. You have to constantly search for internet connection. Also there is no phone number to call that I can find for customer support. They just have a link to download app again. It would be nice to have a phone number to call.
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned to store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good router but returned because you can't prioritize devices or switch between the channels.
I would recommend this to a friendRated 3 out of 5 stars
I liked the ideal that it was two pieces.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps knocking out my internet. You tube seems to buff more , I don't know what's wrong .
I would recommend this to a friend