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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6188 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Orbi AC3000 Tri-Band Mesh Wi-Fi System's extensive coverage, ease of use, and strong signal. Many appreciate the straightforward setup and reliable connection it provides, resulting in excellent performance. However, some find the system's price and size to be drawbacks. The product's range is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 6,188 reviews
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Orbi AC3000 - no problems for three weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased the Orbi AC3000, the satellite would drop it’s connection to the router periodically through out the day. Talking to Netgear technical support provided no help. They said there were linkages connected to my network that were interfering with the signal. They wanted to charge me $150 - $350 to remove them. This did not sound right to me, so I said no. For the last three weeks no problem with the satellite. I have much better coverage than my old router. Hope it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up! Really impressed with the speed of the router. My internet speed is higher.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A router with good range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking for a router that would provide a good signal to all areas of my home as well as maximize my broadband speed of 400 mbs, I settled on the Orbi AC3000. Setup took about 15 minutes and is done thru their smartphone app. The router finds the satellite without the owner having to get involved in manually pairing them. I am getting excellent wifi reception on all my wireless devices so far and am very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 5 out of 5 stars

    Highly recommended!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is great, it covers the entire house, backyard & driveway. Easy to set up & very nice looking router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WiFi in all of house and yard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest and most seamless WiFi yet. I haven’t had any problems with signal. Awesome!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The product has issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the base firmware has some known issues that make communication between the router and satellite hard to re-establish if broken. I spent hours performing factory resets, attempting firmware upgrades, and reviewing status lights along with their meanings so I could troubleshoot connectivity issues. Eventually I had to RMA the device and recently received another defective router that lasted less than a day before it stopped working. I've contacted my assigned support rep (Dbahuleyan) but have not heard back since 6/23/19 (today is 7/11/19). I've had the device less than 1 year and purchased at Best Buy in person. As it stands I would not recommend anyone purchase this device because if you need help you will have to air out Netgear on the internet before someone will contact you back. Very disappointed that Netgear support is so bad and the firmware is so problematic. My netgear case is 41371579.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, easy to set up, and fast internet throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad I upgraded to Netgear Orbi Mesh!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring doorbell was slow in responding. My router is on the opposite end of my large home, but I had several extenders, so I was blaming the problem on the doorbell. After much research, I chose the Netgear Orbi Mesh System and my doorbells function the way they should. An added benefit is the app that shows Internet Speeds, send notifications when there are security threats and the Parental Controls.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    perfect wireless fix for 3500 sq ft house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up easy to use. WiFi all through the house with no gaps. works extremely well. well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    WORKS Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamer this router definitely performs. I see low ping and no interruptions whatsoever. Just bought this for my 2000 square foot apartment and I have high speed internet in every nook and bedroom of the apartment. I even have the main router (not the satellite) in a closet behind closed doors and is still able to connect seamlessly to the satellite which drives most of my video game devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, seamless system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of an extender for my current router...kind of like a repeater. I found out that the new thing is mesh system. It was more than I was wanting to spend but it was so easy to set up and does an excellent job of giving us a wider range for our upstairs loft that used to be spotty at best. Very happy and would buy again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Good signal but difficult to set up

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up but it had decent signal

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Better than advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, covers the multiple floors and devices for iur small buisness. Easy set- up. Worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy to setup and manage. Many devices with amazing speed.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Speed

    Rated 5 out of 5 stars

    Blazing fast with great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the router to own if you are looking for reliability in speed and coverage for a multi-device household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice connection throughout the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to connect and I was able to get a great connection throughout the home.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Setup

    Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These give really good coverage in ~3000 sq ft house. Setup is extremely easy, nice mobile app to manage it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall seemed to work fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product seemed to work as advertised. Have a satellite in my basement living room. In my basement bedroom my phone lost a bar which was a little disappointing. Overall seems to work good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good, but firmware features need to improved.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of the setup, I don't like the lack of features with the current firmware that is available. One of the things that it lacks is the ability to separate out the 2.4 and 5Ghz into different SSIDs. There is a hack you can do via the CLI but it didn't work with the latest version of firmware. The channel choices for 5Ghz are also quite restrictive of what you can choose.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Fantastic Wi-Fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched a lot of mesh or similar type systems and went with this one due to dedicated backhaul band. Very good coverage in my two story house, solved streaming issues I was having with upstairs smart tv's being located so far away from the frontier fios mi424wr rev I routers located where the coax line comes in downstairs. Did have to set up the fiios router as a moca bridge to work with the orbi but there are write ups on how to do that available.

    I would recommend this to a friend