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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6188 reviews

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Rating by feature

  • Setup

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the Orbi AC3000 Tri-Band Mesh Wi-Fi System's extensive coverage, ease of use, and strong signal. Many appreciate the straightforward setup and reliable connection it provides, resulting in excellent performance. However, some find the system's price and size to be drawbacks. The product's range is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 6,188 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    I love my Orbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very helpful Best Buy employee, Emma, steered my husband and I toward Orbi when we were looking to replace our old router. I didn't realize how slow our old router was until we hooked up Orbi. It's more expensive than some of the other routers we considered, but it's worth it. Setup was simple, it works great streaming movies and for online gaming (even at the same time), and the signal reaches much farther than our old router. I'd definitely buy Orbi again.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Expensive but nothing comes close

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had just about given up on having good wifi coverage through my house when I visited my local best buy to look for another router. The sales rep showed me the orbi and I was pretty shocked at the price but I'll tell you I get every bit of speed I pay for and any where in my house with this router. The price may be too steep for most but it's just as crazy to pay for an Internet speed you aren't getting. If you have a larger house this router is a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Whole Home Wifi System Easy Setup & Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Orbi system is an extremely nice product, the aesthetics of the orbi allow for placement anywhere in the home. The orbi system is extemely easy to setup and has a user friendly interface. The engineering design using one 5.0 GHz band for back haul to link the Orbi router to satellites stations provide coverage over large house and multiple floors (my 2431 sq foot house is saturated in useable wifi that I couldn't ascertain before even with extenders)

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Improved Coverage in 2 Stories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Orbi after a lot of research and discussions with some people in the know. They are larger than I anticipated so have to hide them a bit as they aren't the prettiest things. However, the improvement of signal across the two levels of my home has been astounding. There's only about a 20% degradation in speed where previously, with a single multi-antenna router, the loss was over 50% I'm very pleased with the ease of setup and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    2-story home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for two story homes. My home’s 2400 sq ft and I still get good WiFi signal outside for the ring cameras/backyard use. I recommend this! Used to have a 2 in 1 setup but it kept dropping offline and randomly disconnecting zoom classes, AppleTV, ring cameras,... This is robust and we are actually getting the 200mb/sec internet speeds we’re paying for.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy and fast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and fast WiFi. Highly recommended upgrade to home internet

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Overall a great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Orbi to help improve the wi-fi coverage in my house, and after the initial setup, it worked great! My only complaint was that when I initially set it up, I changed the SSID and the password from the defaults and I had troubles getting devices connected. However, I did a factory reset and left everything as delivered (including their random secure password) and it has worked flawlessly since. I would definitely recommend this to anyone with wi-fi coverage troubles in their house.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Reach and strength. Added additional booster to extend its reach.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my entire house very well. Easy to set up and configure.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast speeds now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I was having spots in my house that did not get the full speed as other areas that were closer to the router. This has fixed that, with the Satellite AP can be were I need the speed. Now I got 300 - 400 MB/s everywhere on my wireless devices. I did have to send in the Satellite for a replacement after about 6 months.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Awesome router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made our internet way better faster and father.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Setup

    Rated 4 out of 5 stars

    Funny looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and the coverage is about what is claimed...it does drop connection a bit but reconnects quickly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome WIFI extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, if I can do it, anybody can. I now have strong signal everywhere in the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to setup; works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the ease of setup and the overall performance. My only gripe is over the price for additional satellite units.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi signal strength, easy to setup and WiFi signal is excellent throughout entire house

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Quick set up with App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up with the app was quick and easy. However, this resulted in dead spots in the house where my prior wifi system worked. Had to contact customer support and be walked through alternate channel settings. This improved coverage but I still believe the 6000 SF coverage statement by the manufacturer will not be achievable in my house and may have to get another satellite unit, which is quite expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Good coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wifi coverage has always been an issue in my house. There just never seemed to be a good central location to place a single router that adequately covered the entire house. The Orbi system has completely eliminated dead spots anywhere in the house as well as improving coverage in the yard. The app is easy to use and offers basic controls.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Gr8 product and speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 product and speed.gr8 range as well. Also it has ethernet port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the new ORBI with main unit near the PC, second unit on second floor. Neighbors 5000 feet and more see my wifi signal and beg to connect. No Way let others into a great network

    I would recommend this to a friend
  • Pros mentioned:
    Coverage, Ease of use

    Rated 5 out of 5 stars

    Great wireless setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up. Great coverage on both floors of my home.

    I would recommend this to a friend