Customer Ratings & Reviews

Easy setup and allowed me to maximize my 1gig internet throughout the house (2400+sq ft)

Glad I purchased this one, it was a little expensive but it’s worth it. Should’ve got the one with 2 sattilites.

i have a 3000 sqft house and this more then covers it. super simple to instal and use.

I have Xfinity service and it works perfectly! I have 60+ smart home devices and it is working really smooth!

Works just as expected. Great replacement for my Linksys system.

I set up the system and it worked great. I had great download speeds until the update happened. By the next day the satellite would not connect to the system. All my devices would only connect to the modem’s WiFi, thus defeating the purpose of the mesh system. I initially did the Ethernet connection to the modem and the tried wireless. I tried resetting it multiple times and it would work for a few minutes then the satellite would disconnect and become useless. Very disappointed.

Extremely easy to set up. Works on multiple levels of the home with no dead spots

This thing just refused to work and kept losing connectivity. One of the worst experiences in my life. I spent hours on the phone with Netgear tech support. They thought they fixed it but it always stopped again. I set up an appointment to have my cable company come out to check the lines since they said I was receiving a signal to my house. I bought an Asus router instead and haven't had an issue in the last 6 months. Canceled cable work order because it wasn't Cox at fault. Netgear wouldn't give a refund because I bought it at Best Buy so they told me to take it back there. Best Buy has a 15-day return policy and let me tell you they strictly enforce it. It was about 30 days when it stopped working but they didn't honor the 1-year warranty. I traded the junk to Amazon for a discount for a Ring camera and never looked back.

Fast Wi-Fi system don’t have any dead zone love it

Great system, it just wasn't compatible with my internet provider. Interface was great.

It worked great when i connected it initially. Speed dropped to 20mbps after 2 months. I called Netgear and they blamed the issue on ISP (Xfinity in my case). I had another set of calls with my ISP and they finally replaced the entire connection to my house. Still the speed issue was not resolved. When i called back Netgear and explained that it is the modem issue, the tried there maximum to push back saying it's not. Finally I reset the modem by pressing a pin in the back and it started working. It was issue with modem the whole time. I did not feel good about the support because I felt they already knew the issue was with the modem and they anyway blamed it on ISP. Therefore I went ahead and spend another $50 for taking the extended warranty which would cover the device for another 2 years. AND BOY IT HELPED !!! 2 months go by and same issue - 15mbps speed even though i had 1 gig plan. They started blaming the ISP and we went round and round. I got frustrated and started blaming them for faulty device. Agent finally agreed to issue a new modem. Hopefully the new modem would work longer. But my feeling is that it is still not working properly because my TV still buffers when watching youtube videos. I get by because i am too tired to troubleshoot it again. i spent around 8 to 10 hours altogether on the previous calls.

I have multiple HomeKit devices n this works great .. good range as well

Easy to set up and cover my entire 3100 sqft house.

Easy to set up and configure. Really love the app interface and design.

Very easy to setup and reliable connections so far. Love it!!!

Best thing I ever did was buy this device and get rid of the junk from Comcast. No more lost signals or dropped WiFi. Thank you Netgear

This is our second Orbi purchase and we are pretty happy with it. Installation was easy and the overall coverage is good. It does not get the high speeds that we expected, although it isn't slow either. We pay for 1TB internet and normally get about 800MB, but only when close to the routers. It gets considerably slower once we move to different rooms - again, not painfully slow (300MB) but enough to notice.

Suspect because of brand that this is a wonderful product. I can't say since after 2 trys with 2 differt samples of product I was unable to gain configuration with my provider, Buckeyecable and i have 200 mgb service.

Fixed WiFi connection for whole house. I also love the app the is supported with it! Gives feed back on what devices log on and helps stops threats. Also, it really helped with our self installed security system giving it the maximum speeds it needs to work to its full potential. We love it and would recommend highly!

Produces excellent wifi signal. Excellent coverage.