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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 221 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.0 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the Orbi AX4200 for its speed, overall performance, and Wi-Fi coverage, with many praising its ease of use, range, and simple setup. The strong signal strength is also a plus for many users. However, some customers found the product to be a little expensive, and a few reported compatibility issues with certain internet services.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 221 reviews
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Orbi home modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Produces excellent wifi signal. Excellent coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple HomeKit devices n this works great .. good range as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Find!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the useless modems provided by the ISPs. I can walk around my home now without dropping connection, and I can have many devices connected at one time without dropping speed. It's a little pricey, but I am glad I made the move. OH!! It's super easy to set up and get it to work right out of the box.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't even think about it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing just refused to work and kept losing connectivity. One of the worst experiences in my life. I spent hours on the phone with Netgear tech support. They thought they fixed it but it always stopped again. I set up an appointment to have my cable company come out to check the lines since they said I was receiving a signal to my house. I bought an Asus router instead and haven't had an issue in the last 6 months. Canceled cable work order because it wasn't Cox at fault. Netgear wouldn't give a refund because I bought it at Best Buy so they told me to take it back there. Best Buy has a 15-day return policy and let me tell you they strictly enforce it. It was about 30 days when it stopped working but they didn't honor the 1-year warranty. I traded the junk to Amazon for a discount for a Ring camera and never looked back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem + Router is amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The configuration is really easy and the system worked right out of the box. The initial setup with my Cable Provider was straight forward and only took minutes. The Mesh network works amazingly well with good coverage on both the main unit as well as the satellite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This solved all my connection issues. My satellite does not work but I just don’t want to deal with warranty issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed all my connectivity gaps.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had periodic issues with old netgear (7100?). Wrestled with the problem wondering was it my gear, Comcast, or work VPN. Ends up this fixed every issue. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast and reliable. Its expensive.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more renting. Our rent fee would paynfor this in only 2 years. So if thisnlast more than 2 years it paid for itself

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    A bit pricy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These moderns are very nice looking and support the speeds I need for work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi boosters

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to increase my WiFi strength and they have done an excellent job. I recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in a two story house and hoping to have a great wifi coverage in all room was difficult till I decided to upgrade Netgear AX 2700 to Orbi , totally satisfied, working great. !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blazing speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for about a week now and it’s night and day from the standard Xfinity equipment (not a surprise). Well worth the $600 price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Linksys mesh wifi system and it has been amazing. No more random reboots because the modem and router arent communicating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ORBI rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect to extend the WiFi signal in the house when the modem./router is in the basement & the home office is upstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi - The Mighty Giant

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Orbi, the app is awesome and easy to navigate through it. Installation was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi Mesh WiFi Network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced existing internet provider modem with the Orbi Mesh WiFi Network modem and satellites. What a difference! I’m very happy, now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Beautifully!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works beautifully!! OK connecting, but a few hiccups. was hoping for better range buy still better than old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy No brainer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up! Great coverage. Comes with pre trial of how the security runs and notifies you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shady Buisness Practice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 0 if I could, this is a greedy company that isn't trying to sell you a cable modem router. I remember when I bought one of the 700mbs cable modem router range, it was easy to set up, have decent range and still works to this day but the last generation of Netgear is terrible and current gen is worse. You could at least connect online with ethernet connect without being forced to sign digitally to consent for Netgear to collect your data and sell it to the highest bidder, I mean "share with their partners for better experience". You can't connect via ethernet nor WiFi without consenting to collect your data and sell it and you can't sue them if you sign digitally.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not compatible with internet, 30 day return window

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not compatible with my Internet, spectrum 1 gb, symmetrical speeds. The return window was 30 days.

    No, I would not recommend this to a friend