Customer Ratings & Reviews
- Model:
- PLP2000-100PAS
- |
- SKU:
- 6203586
Customer reviews
Rating 4.4 out of 5 stars with 1791 reviews
(1,791 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Powerline 2000 + Extra Outlet for its speed, ease of use, and reliable performance. Many appreciate its ability to resolve connectivity issues and the clear setup process. Some find the size of the device to be a drawback as it may obstruct other outlets, and a few believe the product is expensive for its capabilities.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
doesn't work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Resets my FiOS router, rendering my home network dead for all users. Didn't realize BestBuy had a 14 day, instead of 30 day, return policy and can't return it. Not too happy with either right now.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi disgruntled,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Doesn't work well.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same as most powerline adapters, there's too much interference over a medium that wasn't created for its purpose. Speed is abysmal. Better off on wifi.
No, I would not recommend this to a friendRated 1 out of 5 stars
VERY slow speeds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was hoping to use this to get better speeds than my WiFi, but this was 5 times SLOWER than a WiFi router several rooms away. Would not recommend, just use mesh WiFi!
No, I would not recommend this to a friendRated 1 out of 5 stars
Improved internet speed?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to enhance my connection speed. Could only get 1.2mbs where my wifi was at 60mbs. Maybe something in my homes wiring but didnt work as they said.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong item purchased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this item because it is not what was needed, despite being advised by Geek Squad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy waste of money returned it I was getting faster and steadier speeds with my wifi then using this
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work in Condo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely did not work for us. AT&T repairman told me it's probably due to being in a condo building and the universal ground for the whole building. Returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not as described
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk and doesn’t work as described. Poor return policy means I’m stuck with it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crapy product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It dosnt work i want my money back but you wont give me a refund after 15 days!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t work properly - corrupted my network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear Support was not helpful. The old Powerline devices worked fine. These do NOT. I have wasted hours on this & still my wired network can’t communicate. Guess I have to return them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Not sure why, but this product won't work at my home.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Jonofsd,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/1096/How-to-troubleshoot-NETGEAR-powerlines-connectivity?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
garbage product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine but broke after 4 months. warranty was only 90 days. shouldn't be sold if you wont stand behind it for anything more than unboxing
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi chrisrgravitt,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Weak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it to help increase signal in a far room. It did not work well. My wifi was much better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At first it worked OK, but increasingly it would not connect to the internet. I finally gave up and ran a hard line to get a connection.
No, I would not recommend this to a friendRated 1 out of 5 stars
AHOL
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont buy this poop unless your a tecky NO SUPPORT FROM NETGEAR AND NO SUPPORT FROM BUSTBUY DIDNT WORK IN GARBAGE CAN ALONG WITH MY MONEY
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working. A lot of money to pay for something that doesn’t work.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Megaman,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1096/How-to-troubleshoot-NETGEAR-powerlines-connectivity?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 2 out of 5 stars
Internet worked but TV's stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used these to get I wired connection from my first floor to my 2nd floor. The internet connection was great but then all my TV's on the 2nd floor started having poor connection and the picture became extremely pixilated. I have AT&T Fiber and UVerse. Once I removed the PowerLine 2000 units the TV's started working just fine again. These fixed one problem but created another. If it wasn't for the TV interferance I would have given them 4 maybe 5 stars. Oh well, better luck next time.
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to help buffering for streaming. They stopped working a week after I set them up. When they did work speed test was higher with WiFi.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not useable.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speed is awful. There are better options out there.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible. You are nerfing yourself
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. I only Got 25MBPS download when I’m supper To get upwards of 100 MBPS. I actually Bought another one and same issue
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Robin,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.