Customer Ratings & Reviews

7 hours of trying to setup, still never got it work right, with my other network devices

I bought this router about a year ago and it worked without issue until the last firmware update. Once updated, the signal strength wasn't what it was and the wireless signal would drop much more frequently. It finally died yesterday. This was the second N600 I've purchased in under 2.5 years. No more Netgear products for me!

I do not recommend buying ANY netgear products. The least amount of problems turns into charges of $40 to $100. They do not recognize my products serial number on the website. However if you call the 800 numbers they recognize it. But you pay $$ to go forward to resolve your problem.This is a major rip off and I beg you to look at another brand of router. Any other brand cannot be as bad as Netgear.

Look online and you will find 1000's of post about this. At first it was fine, worked great. Then after applying the latest firmware upgrade this signal constantly drops the wireless connection. The solution? backlevel the Firmware back to the old version. Doesnt seem like much testing goes into their products. Going to try the backlevel and see if it works if not i am going back to Cisco.

Got the router for Christmas and spent all day with customer service trying to get it too work and no success. T We re-hooked up our old one and everything worked so in the morning, we called and told them that it was definitly a bad router and would not do anything for kus. Said the techs should have "tested" the router. They would not do anything for kus. Techs know nothing.

I accidentally bought this before realizing I swore never to buy netgear again. As with my prior netgear experience four years ago, installation was a nightmare. The setup software couldnt even get past the first stage. After getting dropped twice by telephone customer support, everything went unceremoniously into a garbage bag to be taken back to Best Buy. Cnet rates this as poor as well.

I tried to install this router with no success, my macbook saw the wireless signal, but the router would not connect to the internet, my ISP found the 800 number for me because I didn't have internet connection, called customer service, terrible! Very hard to understand, had to hear the person, after 1 1/2 hours of this I gave up! I am returning to Best Buy!

I hate this device. I bought it to improve my reception. Best Buy assured me it would improve my reception and connection over my current product. NOT SO! It constantly kicks me off the internet. It cannot maintain a connection anytime. It lasts about 5 to 20 minutes--never more, and then in the middle of important business or work, I am kicked off the internet.

This has to be the worst router ever made. My old one that I had to shake to reset was better than this piece of junk. We have it set up in a small room. Our walls are T-N-G wood and the signal drops constantly from the next room. Moved it to the main living room, and the signal drops ten feet away. Weak. Lame. Buyer beware. Never buying netgear ever again.

Bought this product in November 2012. It worked intermittently for about 2 weeks. After firmware update, it would connect to the internet but no device could connect to wifi. Tried to configure manually and automatically--nothing worked. Returned and bought a Linksys N600 (which works great and was easy to set up). Great customer service from Best Buy.

I was told this was a good one but it constantly drops my internet signal and has been causing problems from the start. I wouldn't recommend this to even my enemies.

When paired with the proper NetGear N600 wireless USB dongle, still have speed and range problems. Can't get past 22-30 Mbps, while when I switched to Belkin I had no problem sometimes reaching 110 Mbps. There is something wrong with this router. Do not recommend! Range on 5 GHz is MUCH POORER than 2.4 GHz.

After logging into routerlogin.net and changing the SSID/password of the nettwork the domain would no longer resolve. Put simply, I lost all access to administrative features. Bricked. Done. There is no tomorrow. It seemed like a good deal at $69, but the quality (at least of my purchase) is sketchy. Makes me want to go running for Linksys/Cisco.

I received this router as a christmas present, I immediately had problems with degraded speeds through wireless. I contacted Netgear, and although they offered to replace the device after 4 days of troubleshooting, I would have to pay for shipping, and be without a router for 3 weeks. I am never buying a Netgear product every again.

worked awesome for 3 weeks then nothing a waste of $$$$$ GEEK SQUAD reccomended it NO GOOD

I've had one or two linksys's fail over the years so I thought lets try a netgear. Worked a week power cycled it worked 2 days, power cycled it worked 2 days, power cycled it to get to the weekend and returned it the next day. Bought the apple version it's pricey but I'm hoping the electronics isn't quite so cheap. My time has value too!

This piece of junk stopped working after a month and a half. Got no help from tech support. Impossible to get a replacement. Lifetime guarantee, bull****

Not that hot of a product. WIll not stay connected.

This router is being returned. Our older, cheaper Netgear router maintained the wireless connections much better than this one does. My children's iPod touches and laptops are always losing their wireless connections with this router. In addition, they don't get the signal as far from our house as they got with our older Netgear WGR614.

Bought this router to replace my 8 year old Linksys that would not stay connected. Everything worked great for the first 12 hours. After that, we had to reset the router at least once every 24 hours. It is going back to Bestbuy. Going to buy another Linksys.