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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1137 reviews

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92%
would recommend
to a friend

Customers are saying

Customers admire the overall performance, ease of use, and knowledge displayed during the Networked Audio Device Setup. Customers also appreciate the installation process, the professionalism of the installers, and the connectivity achieved with their speakers. Some customers reported issues with the Sonos app. Finally, a few customers mentioned the benefit of free mounting with their My Best Buy Total membership.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,137 reviews
  • Rated 5 out of 5 stars

    Geek Squad- Great team and great at their job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a team of very professional installed- Geek Squad knows it all! No job can 'rattle' them! If there is a way to hide wires, find extra connectors, and even teach "old folks' how to use the equipment- they have it handled! And they are GREAT fun teaching us "oldies but goodies!!" A laugh a minute! Hope we remember everything they taught us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Guys were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks installed perfectly, hooked all my accessories up & synced everything. Made recommendations.... just awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Installers!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen & Christina were AWESOME. Very professional, reviewed what needed to be done beforehand and when some things changed the asked questions and when we need something last minute they went and picked up and I was bale to pay at home. I couldn't of asked for a better experince and will request them for any future work :-)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They made it all work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work, valuable knowledge in setting up my system. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    trouble with sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben from geek squad couldn't get my sonos hooked up, but Jay from magnolia stopped by and got it going great. Five stars to Jay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very prompt, clear, and to us seniors…patient. Also, they left a number to call if I had any forgotten questions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation was a great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent that performed my network installation/setup was very thorough and informative. I am appreciative of the work that was done.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up audio system. The agent was very professional and knowledgeable about his work. Outstanding job!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    geek squad installed TV's, speakers and sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent knowlegeable individuals- could never have set up everything without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you hear me now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had older wifi extenders in house recently purchased and couldn't get them up and running. Bought new equipment and now have a mesh network and couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did what they said they would do, when they said they would do it by. Great Service!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfactory installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks performed a quick re-installation of auxiliary speakers for a large TV used in my entertainment center. Very prompt service. No problems encountered!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything id hooked up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The swuad set up my ps5. Ps4 and sound bar all works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All agent did was check my stero recieiver. And did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous, efficient and professional installation. Very informative as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation / Network Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did a good job setting up our 85" TV and connecting it to the network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 TVs and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was way better than expected. The Geek Squat set up 3 tvs including mounts, sound bars and wireless speakers. They made sure that everything was working perfectly before they were done. Definitely worth going to Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Instation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, and the geek squad know their business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LP turntable installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty, from Geek Squad, was terrific. Your scheduling service stinks. I was scheduled for June 2 and, after waiting most of the day, was cancelled. I rescheduled for June 13 and Dusty showed up and did a fine job. Geek Squad is fine. Best Buy is mediocre at best and I know both companies are owned by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad installers did a great job. Spent all time needed to set up the equipment and explain how it works. The TV I purchased was too large to be mounted above the fireplace with my mount. At first they suggested I exchange for a smaller TV, but they called a co-worker who suggested a Mantle Mount through another retailer.They came back a couple weeks later and now the TV is mounted with a cooler mount than I had originally purchased. It allows the TV to be pulled out and down in front of the fireplace.

    I would recommend this to a friend