Customer Ratings & Reviews

The geek squad did a great job setting up my home theater

Geek squad team headed by Milton arrived and did an outstanding job of setting up the TV and the Sonus Arc Sound Bar. Very efficient and punctual. Great service

My techs were great! I had preordered the items that they had thought I needed - was told I could return what we didn't use. Not only did we "NOT NEED" a $650 receiver but the tech returned it to the store and saved me a trip! Now that is TRULY CUSTOMER SERVICE!!! AWESOMENESS!!

The Geek Squad installed my TVs a few months ago and recently my turntable and Sonos speaker system. They were very efficient and knowledgeable and very careful. They also explained everything to me. I will call them whenever I make a purchase. This was the best service, even though everything came with good instructions. The peace of mind is worth it.

Everything was installed correctly and works great.

Josh from the Geek Squad came and answered questions I had about the TV setup and also successfully managed to get my surround sound to work with my new Sonos Beam soundbar. He was everything you'd want in a technician sent to your home to help you: competent, friendly and patient.

I was very pleased with the professionalism of Candace and her team, After having an initial problem with the sales order, they were able to replace the the first TV installation and they added sound bar, I am vey happy with the result and the way the replacement was handled. .

Agent mounted my security cameras, helped me understand how they function, helped me download equipment app, and showed me how the app works. Couldn't ask for more or better service.

Technicians were outstanding. The store actually sold us a package that would not play like we wanted. They helped us work thru an exchange and helped set everything up quickly.

These agents were amazing... They connected or TV to the remote seamlessly and we were so delighted....!! They I have is some other tips for the future use... Never have had any issues with there expertise...!

Perfection! The Geek Squad integrated my Sonos sound system, and new Samsung TV's throughout my house (bedrooms, family room, outside patio). And were helpful to set up the various streaming apps I use (YouTube TV, Prime, Netflix). Flawless, quick, and would work with them again anytime!

The technician was very knowledgable and professional.

Rod was great. Very informative and did not leave until he explained everything and set it up how I wanted it done. Also had great experience with Damon

My problem was resolved and I would use again. Very happy.

The young man was excellent. Patient and professional. My only disappointment is that he stated the visit should have been put as "Troubleshooting" and he was going to have my $100.00 fee refunded as he was only in my home for maybe 10 minutes. Still waiting on the refund.

they did an excellent job and I would recommend them to everyone

Jake Bonura and associate Zaria were friendly, expert agents who answered all my questions regarding the new system. Installed expertly and on time. Thanks.

Techs were professional, helpful and made sure we understood how to use the products before they left. Our appointment was between 12-4. We got a call 30 minutes before 12 that they would be there at noon and they were! 100%

Geek Squad Technicians did a great job setting up my new Sonos system. Installed soundbar, sub, in ceiling speakers and remounted my TV. Was nothing but professional. Very friendly and knowledgeable. Setup everything on my phone and works flawlessly. Thanks, would definitely use again.

We really liked the Geek Squad person (guy) who installed our stuff. He was really helpful! He explained what works best and what else we could do with our system and what we might want to think about.