Customer Ratings & Reviews

We are technically challenged after living last 17 years in Mexico before moving to North Carolina. Best Buy's Geek Squad, and we've had two of them, are terrific.

Great service. Knows what they are doing They will be returning to finish.

This was a setup for Dolby 5.1 surround sound using your smart phone when pairing the Sonos system. The Indian dance as the tech's called it was part of the setup but when it was completed I was amazed...

Installer did a professional job and even helped with final installed location

The agent was very professional and handled the job well. My issues were resolved without having to buy new equipment and that was a nice relief.

I am upgrading my audio system which was over 20 years old. I contacted the Geek squad for advice and basic instillation. They were great. Came on time and cleaned up everything once they educated me on the system.

We needed 3 TV brackets installed and 3 TVs hung in our new home. The installation team was excellent. Professional and respectful of our new home

Dylan, Agent-Home Theater, installed my system. He was courteous, knowledgeable, and went the extra mile to ensure I would get total enjoyment from my new purchases. He is an asset to the GEEK Squad team.

It is great being able to contact someone that has knowledge about the product we purchased. After reading the owners manual and trying the trouble shooting ideas to fix an issue with no success. This service is great.

Your representatives Darian and Aris were great. They were efficient, knowledgeable and courteous. Great work!

Trent, Lee, and Garrett was great. They explain everything and made sure to answer any question I had.

Excellent service by the technician! Would highly recommend!

The agents were on time and courteous. We all masked up which my wife and I very much appreciated. They were knowledgable and efficient.

The setup was great and all worked well. Thanks Geek Squad for another great job

The guys were great, very polite. They worked with me to get exactly what I wanted an went above and beyond...very happy with the results

Tv system is fabulous. Sound is great although my Sony 7000 hasn’t arrived in time for this refiew

The agent was efficient, knowledgeable and patient in explaining to me how to use the system.

As a techy, i really didn't have the time to do all of the setup for my system, and i was still intimidated by it all. all of my system is on the same network and runs seamlessly.

Worked with the geek squad in the past. Always have a pleasant experience. In the future will always hire them to in stall our audio and video purchases

The team fixed my wires so they werent so tangled & held together with clips. Best service ever. Definitely worth the $99.00 as I am not to bright when it comes to hooking things up.