Customer Ratings & Reviews

The agents of Geek Squad know their stuff. A pleasure to work with them.

Excellent service good customer service . Knowledgeable

Excellent service as always! Great job Geek Squad.

great service, arrived on time, will definitely use their service again.

The agents did great job and setup. Took away box etc.

Best Buy told me what was needed for full install of speakers & tv. They subcontracted work (Not Geek Squad) to Manada Tech from California, who then subcontracted work to local Florida company. The technician who came out didnt have enough help on the install, nor did he have enough speaker wire to run the speakers. He said they dont carry any extra on the truck, and what they do have on the truck cannot be sold to customers, and is reserved only for in-wall installs. That was the 1st trip... I contracted Best Buy to arrange completion of this work, and offered to buy the additional speaker wire required. They said no need, and that the Geek Squad technician would handle that. Day of install is today, and once again, no Geek Squak. I get the same 3rd party install tech who once again has no speaker wire, and was unable to do anything. This is ridiculous. Very disappointed

The Squad made sure I understood what they were doing and how it worked.

great job on the insulation. see you again on the next job

Geek squad had there hands full with making 3 floors in the house work properly. Well done

Installer was knowlegable and informative while setting up my sound bar and speaker system.

Good product knowledge and friendly service by all.

Knowledgeable, on time and explains everything for you to understand!

geek squad set up Sonos sound bar quickly and professionally

My installation was ok. The guys that came out were awesome. Very friendly and worked fast. My only issue is that they left my house a mess. Dust everywhere and they didn't pick up the little parts that they had to cut. I don't have kids that would pick it up but I do have a dog and this coudl have chocked him or worse!! IF it wasn't for that, this would have gotten 5 stars!!

Completed set up of my new TVs in a timely and efficient manner.

Geek squad staff met my needs and helped me understand my product before installing

Cancelled appointment due to over $1,000 in unexplained charges to reinstall TVs, Sound bars, mesh web and devices purchased at Best Buy. We moved and previousl there was only a small charge.

Did a nice job installing the equipment and explained how to use. Would use again

the geek squad was there on time, knowledgeable and did a great job

Great job and told me all that I needed to know. Very good