Customer Ratings & Reviews

The agent kept in contact and showed up when expected. He let me know the port wasn’t working correctly on the tv and that was making the sound bar stop working. He did have a solution and now it works fine.

Purchased car stereo online with installation. Called to make appointment which went very smoothly. I was the first customer of the day which was great. The installer was quite experienced and made us feel very comfortable. The stereo works great as do the speakers. I recommend using the Geek Squad for your Best Buy installations.

The guy and girl that came to our house were fantastic. Polite, courteous, and extremely knowledgeable. I would have them back anytime to provide help and assistance

They connected two headsets to tv's, a chore we are not capable of doing and we are very, very pleased.

The two Geek Squad guys did a fantastic job. Courteous, careful, you could tell they were committed to doing the job right. We are really enjoying our wall mounted tv - awesome job!

Great service! Knowledgeable and friendly agents!! Gave me lots of time to practice and take some notes! Thank you!!

The tech was terrific and the in-home set-up and repair went off perfectly. Unfortunately, the store made a mistake in scheduling and I had to wait from the window of 7-1:00 until 2:00 before they arrived.

I was very impressed at the extra effort the GS did to make certain that everything was done on the day scheduled. This included special delivery of purchased items.

Geek squad were awesome. They installed 3 TV’s in record time without any mishaps.

TV Set Up--Excellent service and professional and technically capable staff

Agent connected and set up everything ... it would have taken me days

Agents helped me activate my surround sound system

Guys very nice and professional however.. bought headphones..have to charge headphones and controller sperate... geek squad set them up Sony and steelcase says they are not hooked up Correctly ... know it's not big money but another tech should have been sent...I am 4 miles from Best buy

Connected external speakers to our system. Installer very friendly and knowledgeable

They mounted my tv and connected my devices. They were fast and courteous.

Blake does a great job every time I need anything. Thanks Blake

This team did a great job mounting my tv and connecting the tv services

Great, fantastic service. Very polite and knowledgeable young men.

Geek squad provided excellent service. The technician setup my speakers and sound bar.

Robert is very good at his job. A pleasure to have him in our home.