Customer Ratings & Reviews
- Model:
- WNVR201-44P
- |
- SKU:
- 5824304
Customer reviews
Rating 4.1 out of 5 stars with 184 reviews
(184 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.8
Rating 3.8 out of 5 stars
Customers are saying
Customers are pleased with the video quality and ease of use of the 4-Channel, 4-Camera Indoor/Outdoor Wireless 1080p NVR Surveillance System. Many reviewers found the system easy to install and operate, praising the clear HD picture quality. However, some customers experienced limitations with the wireless range. The system's performance may vary depending on the environment.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Signal strength
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless signal from camera to the system is very weak even though it’s less than 200 ft. Where can I buy the extender antenna?
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We are very sorry to inform you that we do not sell antennas to extend the range of the connection between the cameras and the WNVR. Please keep in mind, when installing the cameras, that certain materials such as metals and concrete will decrease the signal strength. We are sorry for the inconvenience. Thank you for choosing Night Owl.
- Cons mentioned:Customer service
Rated 1 out of 5 stars
Horrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system has been a problem ever since installing in my home. Night Owl has the absolute worst customer service/tech support I have ever dealt with. The DVR started making a loud noise after the warranty ran out (coincidence) for a few weeks then stops and then starts again after a few more weeks. The mobile app for this system is even worse if you can imagine that. Do yourselves a favor and avoid this product by all means.
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We are sorry to hear this has occurred with your product. Our products come with a 1 Year Manufacturer's Warranty. There are multiple issues which could cause the DVR to become noisy, including HDD failure and fan failure. Both of which are rare, but do happen. Please email [email protected] with a copy of your review, your name and your best contact info. This will put you in touch with our advanced support team who will take a further look into the issue. Thank you!
Rated 5 out of 5 stars
Best quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HD quality is beyond great! The app is super easy as well to use
I would recommend this to a friendBrand response from Night Owl
Posted .Thank you!
- Cons mentioned:Motion detection
Rated 1 out of 5 stars
Don't waste your money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motion is useless. Can't see recordings and take forever to load. Keep getting message internal error
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.