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Customer Ratings & Reviews

Your price for this item is $169.99
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The comparable value price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 283 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers admire the W10K Touch 10.1-inch LCD Smart Digital Photo Frame's ease of use, picture quality, and sleek design. Many appreciate the user-friendly app and the vibrant display, which is perfect for showcasing photos. While some found the initial setup a bit challenging, the overall experience is largely positive. The frame is also frequently praised as an excellent gift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 283 reviews
  • Rated 5 out of 5 stars

    Photo frame

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use !!! Love it !!!!!!!!!!!!! !!!!!!!! !!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Digital frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love! Bought this as a gift and now I want one for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Frame

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very easy to load new photos. Looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it nice to share pictures with family across the country! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was as it expected and as it described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandparents and they love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to follow the instructions even for a yuppy like me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Nixplay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Nixplay frame that i have purchased as a gift. The pictures look great and people can share pictures with you!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was kind of a pain. Needs to be more user friendly. Not worth the $. Picture quality was good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++!! Easy set up. Made for a perfect gift. I will be purchasing more for other members of the family.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bait and switch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nixplay advertised this product as having free cloud storage, and now they have pulled a fast one and they are holding my photos hostage unless I pay an anual fee! Nixplay lied to me in their unethical advertising! I would have made a different choice instead of this one if they had been honest. SHAME

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it! Best thing i have purchased in a while !!!!!!!!good picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother and she loves that we can uplaod photos at any point

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Make sure you have time to test it out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frame, but it took 3 to make it work! The first displayed a message that it was already synced but it wasn’t. The second had a line through the screen display. Since we had spent weeks compiling photos for a surprise gift and programmed through the app, I bought one online (store was out). Finally, the 3rd worked and it is such a great gift to be able to upload photos and display at my Dad’s house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Memories at a glance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to view your favorite photos and memories. Easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and extremely easy to use. Bought 3 of them

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the house and sleek design looks flawless.

    I would recommend this to a friend
  • Pros mentioned:
    App, Display, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy to use, high quality and highly recommended!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nixplay Smart Photo Frame is a home run! The unit is solidly built, well packaged and has an outstanding app to manage its advanced features. The display is crisp and bright and the frame is very light weight but not flimsy. I had the unit assembled and the app downloaded in minutes. I was able to create my first playlist of media and start playing pictures quickly. I was able to share access with my wife so that she could add photos remotely from her phone. Everything just worked! The unit offers a surprisingly comprehensive list of features that allowed us to dial in our display and transition preferences with ease. The only con that I can even think of is the stand. If you choose to you can wall mount the frame but I wanted to be able to move it from room to room and so assembled the stand instead. The stand works but the frame is basically just leaning against it and we have managed to knock it loose a couple of times (the frame has a touch screen and so you do interact with it). I would like to see a slight redesign that somehow provided a more secure way to attach the frame to its stand. Nonetheless - I can't recommend the Nixplay strongly enough.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It needs power plugged in to run

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it had a battery, like a tablet. Ooooooh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Setup
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Easy way to display photos in a nice frame!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless photo frames have been available for a long time, but my experience with them has been spotty. It’s been a few years since our last frame died, so I thought it might be time to find a new one. Nixplay has become pretty dominant in this space in the last few years, so hopefully they’ve gotten all the kinks worked out. The 10.1 inch touchscreen frame features a bright, clear screen for displaying your photos. Unlike older generations of photo frames, the Nixplay is fully wireless, making photo transfer much easier. Setting it up is pretty easy, although the app failed to automatically find the frame, even after making sure that both the phone and the frame were on the same wifi network. Ultimately, I ended up having to manually add the frame and complete the setup on the touch screen. Not really a big deal, but it would have nice for all of that to happen automatically. Adding photos to the frame is done through the app. Setting up an account with Nixplay is straightforward, and once done you’re ready to add photos. It’s very easy to add photos by simply adding them from the camera roll on your phone. One of the best features is how easy it is to add others to your frame so that they can add photos from their phones as well. This makes it easy for friends and family to add photos anytime they want. It’s much better to view photos on the large 10.1 inch screen than a phone screen, as well as easily having all your photos in one place. The frame is also capable of displaying videos with sound, which is a nice feature. I personally prefer to limit my usage to photos, but I tried out the video feature and it works as advertised. The hardware of the screen is nice, and seems well-built. It’s all plastic, but it feels solid. You can mount the frame on the wall in either landscape or portrait, or you can put it on a table using the included stand. The stand is also well-built, and is not flimsy like the ones built into old-fashioned frames. The frame includes convenience features such as scheduling off-hours and a proximity sensor. The sensor is supposed to turn off the frame after not sensing movement for a period of time that you specify. The sensor also includes sensitivity settings that you can vary. Unfortunately, the sensor did not work for me. Changing sensitivity settings did not improve this either. The sensor does not work together with the scheduling feature, so I made sure to turn that off, but still the sensor did not work reliably. While not a deal-breaker, it would have been nice for this to work as expected. The scheduler did work well, and I was glad to be able to have the frame turn off at night when no one was there to see it and the room was dark anyway. The Nixplay frame does a great job of displaying photos, which is the reason to have it. Allowing friends and family to add photos is a great feature that allows families to share photos easily from wherever they may be. I would like to see Nixplay add the ability to include photos from popular photo storage services such as Amazon Photo, Google Photo or Apple Photos. Without this, it is centered on photos you have on your phone, but I’m still one of those people who use a “real” camera. While this would certainly involve work to integrate with those services, it would increase the value of the frame and make it an extension of the services I already use to store my photos. This is actually where I think the greatest competition comes from—devices such as Amazon’s Echo Show that displays photos stored on Amazon Photos. If Nixplay were to add connections to multiple services, it would may it that much more useful. Nixplay offers a good value for a quality frame. It’s a great gift idea to give to grandparents who want to see new photos in nearly real-time. Hopefully it’ll be durable, but right now it seems like the top contender in this space. If you’re thinking of purchasing a wireless photo frame, Nixplay offers a great option.

    I would recommend this to a friend