Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1863 reviews
(1,863 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
You can't go wrong with this model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality 4k Blu-Ray player. Upconverts 1080p to 4k, flawlessly. Great picture quality, has built in Apps, but they a little slow. Lots of settings for your TV, from TV's that are OLED, down to projectors. Awesome user interface.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C
Rated 5 out of 5 stars
Great player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a player for people who want a nice built one and not the cheap no display ones. Its works flawlessly and the picture is amazing. Its basically an UB900 without THX certification and a cheaper non backlit remote. But it has Dolby Vision which the 900 doesn't.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Rated 5 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far product is working great. Compliments my sony a95l really well
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi John! Thank you for your feedback. We’re glad to hear the Blu-ray player is working well and complements your Sony A95L perfectly. - S
Rated 5 out of 5 stars
Punches above its weight for DVD upscaling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up the UB-820 mainly to rescue my huge DVD collection, and it’s been worth every penny. On my OLED, TV old discs that used to look soft through my PS5 now come through almost razor-sharp—Panasonic’s processor cleans up noise and adds detail without that artificial “soap-opera” vibe. HDR tone-mapping on Blu-ray and 4K discs is excellent too, but the real surprise is seeing a 20-year-old movie look almost HD. Setup was simple (HDMI straight to the TV, bitstream audio to my receiver), and the menus are quick. My PS5 is fine for casual playback, but for dedicated movie nights this deck wins: quieter, better picture, and no system updates getting in the way. If you still spin discs—especially DVDs—this player’s upscaling alone justifies the upgrade.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for such a detailed and thoughtful review. We're thrilled to hear the UB-820 is delivering the performance you were looking for, especially in breathing new life into your DVD collection. It's great to know the upscaling, tone-mapping, and overall playback experience are making a real difference, particularly on your OLED setup. We designed this player with film enthusiasts in mind, and it's incredibly rewarding to hear it's hitting the mark for dedicated movie nights. - S
Rated 5 out of 5 stars
Best bang for buck 4k UHD player
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been using a XBOX one s for my 4k player for a while and was ready to upgrade. I was originally looking at the big brother for this unit, the UB9000, but after doing research I found out the video side of both are identical (the build quality and audio section of the UB9000 are far superior) so I opted to get this unit at half the price. To say the picture quality over the XBOX one s is night and day would be an understatement. In the units settings you can select which type of TV you have (OLED in my case) to optimize the picture output that will work best with your display but the real treat is there are 4 levels of HDR output so you can really get the best picture on your TV plus if you are a real tweeker you can even manually adjust the HDR to your liking. My first gen LG OLED 65ef9500 has never looked so good. It handles audio mixes from dvd, Blu-ray and 4k UHD really well and they sound great when watching movies. As far as the CD audio section not being on par with the UB9000 I resolved the issue by running Audio Quest toslink to an aftermarket DAC (Toppings E30) then Audio Quest rca's to the CD input on my receiver. My cd's sound amazing with this unit and show me that its time to upgrade my receiver to a more modern one. As far as how well the streaming section works I can not answer as I have not tried it, I am running a ROKU ultra as my streaming device. If I had to give it a ding, and this is mostly a nitpik, the build quality is a bit lacking especially for a $500 unit. It is lightweight and plastic, it doesn't set itself apart from a $100 player and at this price point I would have expected a little more.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
The Right Player for you
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality blueray player if you are looking for Dobly vision. No need to spend any more on the higher end model unless you are looking for the analog audio inputs. This will fire up my 4k Bluerays for years to come. Very solid and reliable panasonic product.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star review, we deeply appreciate it! -M
Rated 5 out of 5 stars
All the latest formats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, what a awesome Blu-ray player! It handles all of the latest formats from Dolby vision and Atmos to HDR 10+. If your current player is a few years old, you will definitely notice a huge difference is both sound and picture quality if your TV and Audio systems can support what this player outputs. Highly recommended for anyone wanting the best player under $500
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Dear customert, thank you for your purchase.
We are very happy to read about your positive experience.
Rated 5 out of 5 stars
Substantial upgrade over Sony UBP X700
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PQ improved noticeably with switch to Panasonic. Not having to switch between Dolby and HDR is a huge plus as well. For HT folks, well worth the price difference for better enjoyment.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
Rated 5 out of 5 stars
Best quality UHD Player under $500
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best UHD Players on the market. Excellent picture qaulity and HDR tone mapping with special settings for different TV types. The only down side is the User Interface which is a bit slow in terms of response time and the cheap qaulity of the remote control.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C
Rated 5 out of 5 stars
Amazing video quality compared with PS5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started buying/watching 4K Blu Rays since they first came out: first using an Xbox One S, then an Xbox One X, and then a PS5. Recently I started to notice that 4K video from streaming services often looked better than 4K from discs, so I took a chance and bought this. I was SHOCKED by how much better the video quality was. I had no idea that 4K Blu Rays could look this good. It's pretty expensive for what it is (even on sale), but if you have the money and are looking to upgrade from an Xbox or PS5, you will be blown away by the improvement in video quality.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. -C
Rated 5 out of 5 stars
Top Bluray player for Dolby Vision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, worth the purchase especially using the Dolby Vision.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the amazing quality and Dolby Vision experience with your Blu-ray player. It’s great to know it’s living up to your expectations and making your viewing truly spectacular. Here’s to many more stunning movie nights! - F
Rated 5 out of 5 stars
Arty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, Excellent, Great! This 4K blu ray player knocked all other blu ray players out of the universe. Dolby Vision is fantastic and the sound is top notch coming from my receiver that’s already top notch. Set up was easy. If anyone out there is willing to spend the money on a 4K player like this, you will be happy you did. This player beats Sony, LG, and all the other players out there.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product.
Rated 5 out of 5 stars
Repaced my OPPO - 203
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung QN90C TV and a Q900C sound bar. My Oppo-205 was bought in 2017. I was wondering if there was a 4K player that was better than my OPPO. I came across this 4K player. I took it home and was amazed at the improved picture and sound. I am rewatching my 4K collection and others. Based on reviews, I would purchase 4K movies, and with my OPPO, it would be good, but not the WOW. This player gave me the WOW I was looking for. The sound is a bonus. I broke out my 4K Games of Thrones and the night battle in Season 8, Episode 3. It is amazing. Go buy this big boy. My only complaint is the people who use the streaminng apps on this player then complain. Use the same apps on your TV. They always play better.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C
Rated 5 out of 5 stars
Fits the bill...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This highly regarded 4K Blu Ray player is all it is cracked up to be. I tried the LGUBK90 first... Really bad remote, slow interface and many weird challenges with resolution when changing discs. Picked up the Panny and ran through the setup once and all discs look beautiful. 4k, UHD, Dolby Vision all great HD Blu Ray look excellent... Very happy with the purchase.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's not much that comes in the box. You'll get some batteries a small remote controller and a power cord. The unit isn't very large either, but let me tell you once you connect this product to your television and turn it on you know from the very start you're going to enjoy this player for years. The setup was nice and had a premium feel to it compared to other Blu-ray players of dealt with in the past. It has internet connectivity via Wi-Fi or ethernet cable so you can stream 4K content to it through Netflix and Amazon prime but that's kind of where the streaming capabilities ends. I wouldn't have purchased this Blu-ray player for the streaming capability that's why I have a Roku and a fire stick but it's nice that it has some internet functionality. It gives data that other Blu-ray players don't give like how much data is being read from the disc in real time which is really nice for stats nerds out there. It is definitely a keeper. It made some of my older blu-rays pop a little more than I had ever seen them. the sound quality seemed to be a bit of an upgrade as well out of this particular player. I give two thumbs up
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Rated 5 out of 5 stars
You get what you pay for
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was having problems with my LG UP970 after 8 years and wanted to get a new 4K player. It was between this and the Sony X800M2, so I purchased both to see if I could tell the difference in image quality. I turned on the HDR tone mapping on the Panasonic to standard and set it to OLED. After looking at both playing an HDR10 movie, it appeared the Panasonic looked brighter, and had more pop to the presentation, but I wanted to know if it was placebo because of the price and reviews. I had a friend hookup one of the players without me looking at it being setup, then played the same scene from the movie. I was able to correctly identify the Panasonic and returned the X800M2. TV used in testing was LG C1.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello, we deeply appreciate that you took the time to provide us with your detailed feedback! We're thrilled to hear that the Blu-Ray met your expectations, and we're glad it stood out in terms of image quality when compared to the Sony X800M2. We hope this product continues to bring you an exceptional viewing experience, and that your LG C1 TV enhances your movie nights. Thank you for choosing our product and for your 5-star review! -C
Rated 5 out of 5 stars
Blu-RAY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy to set up. Audio options. 2 HDMI I would recommend.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hello there! Thank you for your review! We’re glad to hear you’re enjoying the picture quality, easy setup, and audio options. It’s great that the 2 HDMI ports are working well for you. We appreciate your recommendation! - S
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First let me start off, Best Buy is the place to buy your entertainment needs. Don’t depend on Amazon for electronics. I dealt with Amazon with this item. The Panasonic 4k player was a mess. I tried disc after disc to get it playing..maybe 2 sec glimpse of a feature I was trying to watch. I kept believing Panasonic made a good product from all the reviews I’ve read and also how it was came in as a top 4k player for the last few years. So I contacted Amazon, they sent me another players do the exact same thing happened. I returned both back to Amazon. I decided to order the same product from Best Buy after a week or so of frustration from Amazon. Once the package got to my house, I opened the box and realized right away that this player was different than the others. It was the same product but the 2 I received from Amazon had been apparently used! I wouldn’t have known that if I hadnt ordered this one from Best Buy. I think Amazon sent me defective players that might have been returned from previous owners because of the issues..I’m not 100% sure, but I’m led to believe that’s what happened. I enjoy Amazon but I’ve learned NOW not to order major items from them. I’ll get my electronic needs/wants from Best Buy. I’ve watched 2 disc on the player so far and I cannot believe the difference between my LG 4k player to this Panasonic 4k player! What a world of difference! It’s truly incredible! I cannot recommend this 4k player enough!
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon!
Rated 5 out of 5 stars
Quality player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and plays Blu-ray’s nice and quietly.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi Aaron! Thank you for your feedback. We're glad to hear the player was simple to set up and delivers quiet, reliable performance. - S
Rated 5 out of 5 stars
Best player for PJ owners
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture looks amazing paired with Epson HC4000 and a 120" gray Silver Ticket screen.
This review is from Panasonic - Streaming 4K Ultra HD Hi-Res Audio with Dolby Vision 7.1 Channel DVD/CD/3D Wi-Fi Built-In Blu-Ray Player, DP-UB820-K - Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.







